ITS Help Desk

Thank you for visiting the ITS Help Desk!

We welcome all students, faculty, and staff to the ITS Help Desk! Below are our hours of operation and locations.

Contact Info

Phone: (619) 260-7900
Chat with Us

Help Desk

University Center 117

Summer Hours:
Monday - Friday: 8AM - 5PM
Saturday & Sunday - CLOSED (Limited Phone Support)


Copley Library

Help Desk

Copley Library

Monday - Thursday: 3PM - 9PM

Follow Us On Social Media

Twitter: @usditshelpdesk

Instagram: @usditshelpdesk

Facebook: @usditshelpdesk

Participate in our Cyber Security Scavenger Hunt to Win Prizes!: ITS will have posters, digital signs and an information table setup across campus at various points throughout the month to help increase awareness. If you see one of our posters, digital signs or our table, Tweet a picture to our Twitter account @usditshelpdesk AND follow us on Twitter & you'll be entered into a drawing for a brand new AppleTV digital media player! We'll be giving away one AppleTV to a faculty or staff member, and another to a student. Our table will be setup in the afternoon of October 11, 18 and 25th in the Paseo de Colachis. The drawing will be held on November 3, 2017.

If your technology is not working, fear not! Just submit a request to the ITS Help Desk and we will assist you.

Resources for students to connect to WiFi, get computer repairs, set up streaming devices, and more!

Are you a faculty or staff member? Here you can find answers to our most frequently asked questions and tutorials about the applications used by USD faculty and staff.

Check out our blog for updates, tech tips, events, hardware reviews, and more!

All News

  • Lock on code background

    Dear Campus Community, As I am sure you are aware, data breaches are becoming common news.  From research I’ve done into the rec…

  • Fishing hook on computer keyboard

    Over the past month, there have been multiple phishing emails sent to USD faculty, staff, and students in attempts to gain access to USD's s…

  • Computer screen with a virus error

    In May, a massive worldwide ransomware incident involving a "worm" called "WannaCrypt" or “WannaCry” infected more than 230,000 …

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