Requests for DNS names are made through the Help Desk or a quick ticket in FootPrints. DNS requests received by end of business Monday and Wednesday will be processed on Tuesdays and Thursdays. Requests received after 5 p.m. on Monday or Wednesday will be processed on the following Tuesday or Thursday. Emergency requests will be evaluated by management.
**Requests for a DNS name can be made in advance of installation as it should be part of the system documentation. So if you are aware of an upcoming application, server, printer, etc., make your request at the same time you place your order.
All name requests will be reviewed by the network team and/or management.
**Emergency requests for DNS entries will be handled as best effort and it’s important to remember that local/intranet updates for DNS happen almost immediately however, on the Internet a new DNS entry will take approximately 24 hours or longer to propagate for off-campus users. Please plan accordingly.