Information Technology Services

Drop Shadow

USD Services Services

Faculty

20 GB of Network Storage

ITS offers faculty 20 GB of network storage that is available to back up and store critical information.  These services are made available though USD's Active Directory (AD) infrastructure.  ITS provides faculty with this storage to  allow for the regular backup of the critical files on your computer.  It is one of the most important aspects of being a responsible computer user. Critical files include documents that you create, research materials, and unique files in ...
More Information

Auxiliary Services StaffStaff

Auxiliary Services Administrative Systems

Various Software Applications used by Auxiliary Services; CBORD Systems (FSS, EventMaster, CSGold, WebFood), Nebraska Systems (Winprism, Webprism), Seattle Technologies (Conference Programmer, Iris Registration), Drupal, Micros


More Information

Staff with servers located within USD data centers.Staff

Staff with servers located within USD data centers.Faculty

Backup and Recovery Service (Servers)

Backup and recovery Service is a convenient, cost-effective way to back up and recover crucial data on servers. USD offers  disk-to-disk and disk-to-tape solutions. The service utilizes CommVault 9 with a one-year retention policy of backups of all critical data; USD provides a 4-hour turnaround recovery time per ISO, HIPPA and FERPA requirements.


More Information

Administrative offices and staffStaff

Administrative offices and staffFaculty

Banner Student Administrative System (INB)

Provide access to administrative users to enter and maintain student and faculty/advisor related data.


More Information

Students, Faculty, AdvisorsStudent

Students, Faculty, AdvisorsFaculty

Banner Student/Faculty Self-Service (SSB)

Provide access to students, faculty and advisors to the student administrative system


More Information

Faculty, staff, and studentsStudent

Faculty, staff, and studentsStaff

Faculty, staff, and studentsFaculty

Blackboard (Learning Management System)

Blackboard Learn will be replacing WebCT CE8 in August 2012 after 10+ years of service. The new system will provide USD with a robust, full-featured set of tools for managing online classes to enhance student learning. The ATS training unit will be coordinating training sessions on the product.


More Information

Students, parents and guest payers.Student

Students, parents and guest payers.Guest

CashNET

CashNET displays bills and recent account activity, takes on-line payments for student bills by students, parents or guest payers, and provides installment plans for paying payments in five installments per semester.


More Information

Staff

Faculty

Cayuse Grant Management System

Cayuse is a service that manages grant proposals, paid for by USD and the Office of Sponsored Programs.


More Information

Student

Staff

Faculty

Customer Relationship Management (CRM) services

Customer Relationship Management (CRM) services are provided with a wide variety of systems. CRM is intended to provide contact, email, and event management systems: iModules, BRM, Blackbaud Sphere, Constant Contact, Blue Hornet, Email Networks, Mail Chimp


More Information

Advisors, administratorsStudent

Advisors, administratorsStaff

Advisors, administratorsFaculty

DARS (Uachieve)

Degree Audit and Advising Services


More Information

Staff, and public (with limitations for FERPA and off-campus access).Student

Staff, and public (with limitations for FERPA and off-campus access).Staff

Staff, and public (with limitations for FERPA and off-campus access).Faculty

Directory Information (People and Organization Search)

USD offers contact or directory information on People and Organization Search, through the USD web site. Find People is a web program that allows for search capabilities on an individual's name or department. There are advanced search capabilities in Find People, as well.  Department and Organizational search capabilities are also offered through the USD web site.


More Information

Student

Staff

Faculty

Alumni

ID Numbers and Computing Accounts (MySanDiego Accounts)

Faculty, staff, and students are assigned a University ID number and choose a username and password. Limited-access prospective student and guest accounts are also available for eligible University affiliates and campus visitors.  MySanDiego accounts provide credentials that allow authorized users to gain access to various computing resources and services - for example, access to the University MySanDiego portal, USD Secure Wi_Fi, Blackboard LMS, etc.


More Information

USD hourly employees, including student workers.  Supervisors of these employees also have access to Kronos.Staff

Kronos

Kronos is an hourly timekeeping system that is used to track employee time either from a time clock or through the Web.  Kronos is typically used by hourly employees to submit their work hours, sick leave, vacation time, etc.   Reports are available to supervisors and to USD Payroll.


More Information

All active employees.Staff

All active employees.Faculty

Oracle HR/Payroll Self-Service

HR Self-service enables employees to  update personal information, view pay slips and W2's, view benefits, as well as enroll in or change benefits during Open Enrollment in November.


More Information

Must be an active employee with an Oracle EBS account and have been granted access to iProcurement.Staff

Oracle iProcurement

Allows on-line ordering of supplies and equipment and  viewing of your requisitions.


More Information

Anyone, employees and the public alike.Student

Anyone, employees and the public alike.Staff

Anyone, employees and the public alike.Faculty

Anyone, employees and the public alike.Alumni

Anyone, employees and the public alike.Guest

Oracle iRecruitment

Allows anyone to apply for open jobs on-line.


More Information

Staff

Faculty

Personal Home Drive

ITS offers staff a networked home directory that is available to back up and store critical information. These services are made available though USD's Active Directory (AD) infrastructure.  ITS provides staff with this storage to allow for the regular backup of the critical files on your computer.  It is one of the most important aspects of being a responsible computer user. Critical files include documents that you create, research materials, unique files in your email inbox, ...
More Information

Staff and DepartmentsStudent

Staff and DepartmentsStaff

Staff and DepartmentsFaculty

Pharos Print Tracking

ITS uses a service called Pharos to manage and track printing in certain areas of campus, allowing departments to bill users for prints.  A user will print to a specific printer, then visit an omega terminal. Once they swipe their USD ID card or campus cash card, the print job is released and the fee is charged to their campus cash account.


More Information

Current faculty, students, and staff.Student

Current faculty, students, and staff.Staff

Current faculty, students, and staff.Faculty

Qualtrics (Survey Tool)

Qualtrics is a powerful survey-building tool that is highly customizable and easy to use. With Qualtrics, you can design and distribute surveys, manage the responses, track the participants, and analyze the data, all in an easy-to-navigate web-based interface. The survey tool is available at  http://www.sandiego.edu/qualtrics/ Note that the process and procedures for using Qualtrics are controlled through the division administrator.


More Information

Faculty and staff (Departments, Groups and Organizations at USD).Staff

Faculty and staff (Departments, Groups and Organizations at USD).Faculty

SharePoint Services

Microsoft SharePoint is a web-based tool for managing content. It provides common collaboration and productivity tools — including document libraries, wikis, blogs, discussion forums, event calendars, announcements, and task lists.


More Information

Faculty, StaffStaff

Faculty, StaffFaculty

Tape Storage

USD securely stores 4 weeks of data (tape backups) on site and one year of retention stored off campus within Iron Mountain preservation facilities. Tape backups are limited to server data within USD data centers. University Tape retention policies are specified at the link: http://www.sandiego.edu/legal/policies/community/institutional/recordretention.pdf


More Information

Student

Staff

Faculty

Torero Card

The Torero Card is a campus ID card that has a wide range of potential services: Campus Cash, Meal Plans, Onity lock/door access, Simplex exterior locks, library privileges, health center, media center, pay-for-printing and copying, US Bank ATM/debit card.


More Information

University Relations StaffStaff

Various Software Applications used by University Relations; AdvanceWeb; SmartCall; iModules

Various Software Applications used by University Relations; AdvanceWeb; SmartCall;


More Information

(including departments and workgroups)Student

(including departments and workgroups)Staff

(including departments and workgroups)Faculty

Web Authentication (Single Sign-on)

This is the  authentication system that underlies login to web-based systems, which enables access to protected web pages and web applications. Secure web sites at USD require account holders to login with their MySanDiego ID and password. MySanDiego Central Authentication Service (CAS) as one method of providing account holders with secure access to web systems.


More Information