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Audience

Banner Student/Faculty Self-Service (SSB)

Provide access to students, faculty and advisors to the student administrative system

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Blackboard

Blackboard Olé is the learning management system used at the University of San Diego. It contains a robust, full-featured set of tools for managing online classes to enhance student learning. Faculty can provide digital content for courses, including syllabi, lectures, quizzes, and assignment submission, while also fostering a collaborative learning environment.

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Cable TV

The University of San Diego provides 14 off air channels in high definition.  The service offers local channel programming.

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CashNET

CashNET displays bills and recent account activity, takes on-line payments for student bills by students, parents or guest payers, and provides installment plans for paying payments in five installments per semester.

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Computer Labs

We have several labs across campus (Serra 156A/B, Serra 205, Olin 122, Maher 186 and Serra 163) with walk-in hours for current students.  These labs can also be reserved by staff and faculty members for special classes, or by guests for conferences or special events. The labs have specialized software avai...

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Directory Information (People and Organization Search)

USD offers contact or directory information on People and Organization Search, through the USD web site. Find People is a web program that allows for search capabilities on an individual's name or department. There are advanced search capabilities in Find People, as well.  Department and Organizational search capabilities are also offered through the USD web site.

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Discount Cell Phone and Mobile Devices

AT&T and Verizon extend special discounts to current USD employees and students for personal cellular plans and accessories.  The offerings vary from month to month.

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Help Desk (for technology support)

The university provides a 24x7 technology help desk service for all technology-related problems. The ITS Help Desk management and staff are the first level of technical support and have an online technical "knowledge base" to assist in troubleshooting technology problems.  Depending upon the complexity of the problem, issues may be resolved at the ITS Help Desk or through referrals to technology specialists. The help desk staff also has special "remote access" software th...

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ID Numbers and Computing Accounts (MySanDiego Accounts)

Faculty, staff, and students are assigned a University ID number and choose a username and password. Limited-access prospective student and guest accounts are also available for eligible University affiliates and campus visitors.  MySanDiego accounts provide credentials that allow authorized users to gain access to various computing resources and services - for example, access to the University MySanDiego portal, USD Secure Wi_Fi, Blackboard LMS, etc.

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Kronos Mobile

Kronos Mobile is a mobile application for smartphones and tablets. Kronos is the timekeeping application used by many USD employees who use timecards to keep track of their work hours.

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Law School Technology Services

The University of San Diego School of Law Technology Services department strives to provide students, faculty and staff with access to the most current information technology available. The department's commitment to accessibility is intended to aid that legal education for our students, as well as to assist the faculty with online research and classroom technologies. ...

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Oracle iRecruitment

Allows anyone to apply for open jobs on-line.

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Pharos Print Tracking

ITS uses a service called Pharos to manage and track printing in certain areas of campus, allowing departments to bill users for prints.  A user will print to a specific printer, then visit an omega terminal. Once they swipe their USD ID card or campus cash card, the print job is released and the fee is charged to their campus cash account.

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Qualtrics (Survey Tool)

Qualtrics is a powerful survey-building tool that is highly customizable and easy to use. With Qualtrics, you can design and distribute surveys, manage the responses, track the participants, and analyze the data, all in an easy-to-navigate web-based interface. The survey tool is available at  http://www.sandiego.edu/qualtrics/ Note that the process and procedures for using Qualtrics are controlled through the division administrator.

 

 

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Scanning and Video Editing

Allows users to edit their videos or transfer from VHS to DVD, scan documents or photos and convert them into PDF, JPG or word document files.

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Software Licensing

ITS Software Group negotiates and manages software licenses campuswide.  The group keeps an inventory of software, including Adobe, Microsoft and SPSS, at a significantly discounted price or free to departments and individuals for academic use.

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Software Request for Labs

Software requests are done through our ATS labs website  and placed at least a month in advance. Any software not provided by ATS must be a licensed and authorized copy. Once approved, we will install the software prior to the start of the semester. This is usually done over summer break.

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Student Computer Repair

Software and hardware repair of notebook and desktop computers, including Dell and Apple warranty support

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Student Laptop Checkout

Students can check out a Mac/PC computer for 3 hours from the Serra 205 lab.

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Torero Card

The Torero Card is a campus ID card that has a wide range of potential services: Campus Cash, Meal Plans, Onity lock/door access, Simplex exterior locks, library privileges, health center, media center, pay-for-printing and copying, US Bank ATM/debit card.

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Torero Mail

ToreroMail is the E-Mail that the University provides for students. The accounts are hosted by Google and have a capacity of 7 GB. Students receive all official communications with the University through this E-Mail account. Students who graduate from USD after 2008 are allowed to keep their Torero Mail account for life.

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U.Achieve

U.Achieve is a system employed by the University of San Diego for allocating and viewing academic standing to all students. By using U.Achieve, a student will be able to view a number of different pieces of information; most especially, they will be able to track their progress through their majors and minors and assess their overall academic standing.

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Web Authentication (Single Sign-on)

This is the  authentication system that underlies login to web-based systems, which enables access to protected web pages and web applications. Secure web sites at USD require account holders to login with their MySanDiego ID and password. MySanDiego Central Authentication Service (CAS) as one method of providing account holders with secure access to web systems.

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Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900
help@sandiego.edu

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED


Torero Store

  • Monday - Friday: 8 a.m. - 7 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED