Information Technology Services

Drop Shadow

Services beginning with H

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; full support for USD-owned computers, basic support for personally owned computers. Students: full supportStudent

; full support for USD-owned computers, basic support for personally owned computers. Students: full supportStaff

; full support for USD-owned computers, basic support for personally owned computers. Students: full supportFaculty

Help Desk (for technology support)

The university provides a 24x7 technology help desk service for all technology-related problems. The ITS Help Desk management and staff are the first level of technical support and have an online technical "knowledge base" to assist in troubleshooting technology problems.  Depending upon the complexity of the problem, issues may be resolved at the ITS Help Desk or through referrals to technology specialists. The help desk staff also has special "remote access" software th...
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