Training Options

ITS provides Qualtrics training options -- identify the methods that work best for you!

Option 1: Survey Design Tips

Option 2: FREE Online On-Demand Training

Option 3: Getting Started Training Guide

Option 4: FREE Qualtrics live training Webinar

Option 5: FREE Training at USD

Option 6: FREE Qualtrics Training Support Line

Option 1: Survey Design Tips!

  • Click here to review survey design tips and strategies to create a survey that helps you obtain the information you need! Explore online survey design concepts before creating surveys to ensure you are following best practices and have an overall understanding of how to design a survey to get the answers you need!
  • Read Survey Construction Guide.

Option 2: FREE Online On-Demand Training!

  • Click here to learn Qualtrics in Steps!
  • Click here to search for FREE online pre-recorded videos provided by Qualtrics! Scroll to the end of the page to select a topic of your choice. Topics are similar to this figure.

Option 3: Getting Started Training Guide!

  • Click here to learn how to create, manage and use reporting features in Qualtrics! This training guide is an excellent primer as well as provides features as a quick reference.

Option 4: FREE Qualtrics Live Training Webinars!

  • provides FREE live training webinars. Click here to search for a webinar of interest!
  • Select a training topic and then the date it is offered to register for the course.

Option 5: FREE Training at USD!

  • ITS provides on-site face-to-face trainings to anyone with a USD Qualtrics account.
  • Register to attend a live training session at USD.

Option 6: FREE Qualtrics Training Support Line!

  • Call Qualtrics training support: 801-374-6682 --­ be sure to mention you are affiliated with
    University of San Diego
    as USD pays for all users. This service is provided and encouraged as a resource for training support only.

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Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED (Limited Phone Support)

Torero Store Help Desk

  • Monday - Friday: 8 a.m. - 5 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED

Copley Library Help Desk

  • Monday - Thursday: 3 p.m. - 9 p.m.
  • Friday - Sunday - CLOSED