Technical Support

If you need assistance or are experiencing technical difficulties using Qualtrics, please request assistance using one of the methods below.

Faculty/Staff/Students: Select an option of your choice.

Using an iPhone or an Android Phone to Access Qualtrics Surveys

  • Qualtrics is best accessed and used on a desktop with a corded Internet connection or a strong hotspot. Stay at the hotspot until the survey has been submitted.
  • Qualtrics is supported on iPhone's Safari web browser and Android's Chome web browser; however users must ensure they have a strong internet connection.

Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED

Torero Store

  • Monday - Friday: 8 a.m. - 7 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED