Printer Replacement Program Procedures

Please note: All computers, laptops and printers must be ordered through ITS or been given ITS approval, per Purchasing Policy 2.10.2. Please email for more information.

Information Technology Services (ITS) is implementing guidelines for replacing printers and multi-function printers (MFPs) on a five (5) year cycle as allowed by funding and as dictated by the University’s lease agreement.  Any copiers and printers that have been purchased or leased by University Copy & Graphics that are still in working order will not be replaced until they are no longer working or their contract expires.  At that time, any replacement machines will be ordered through ITS.

The Printer Replacement Program guidelines will be modified from time to time at the discretion of ITS.

  • What is a multi-function printer (MFP)?
  • Program Purpose
  • Benefits of having an MFP
  • Who qualifies for an MFP?
  • Acquisiton and Support
  • Replacement of MFP’s
  • Exceptions
  • Responsibility for Equipment
  • Frequently Asked Questions

Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED (Limited Phone Support)

Torero Store Help Desk

  • Monday - Friday: 8 a.m. - 5 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED

Copley Library Help Desk

  • Monday - Thursday: 3 p.m. - 9 p.m.
  • Friday - Sunday - CLOSED
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