Please read the statements below regarding computer replacement guidelines and check the acknowledgement box below.
1. Computer Choice: Before You Click Submit!
Are you absolutely sure of your computer choice? Each computer platform has its own unique interface. Ask yourself:
- Have I tested the interface of my choice to make sure I’m comfortable?
- If I want to switch from a PC to a Mac or vice versa, will the applications that I run work well on the different operating system? (The Help Desk is happy to loan you a laptop for a week to test out a new OS.)
- Have I consulted with my area technician or the Help Desk on whether or not this platform is capable of running all of the applications and software programs I require for my work?
- Do I currently have a computer that was upgraded from the standard configuration when it was ordered? If so, I need to consult with my area technician to be sure my new computer choice will work for me.
Once you order your computer, it cannot be returned or swapped, so please consult with a technician or the Help Desk if you are unsure!
Help Desk: x7900 or firstname.lastname@example.org
2. Standard Configurations
- As technology changes, ITS updates the selected models of standards for Apple, HP and Dell to have the specifications that best meet general university technical needs. Make sure the system you select meets your needs! While some computer specifications get better, others may decrease. All of our standard model computers include SSD hard drives which are smaller than the hard drives in older computers. Check with your technician if you need help verifying that the new computer will meet your needs!
- Employees and their departments may choose to upgrade from our standard specifications. Employees must obtain approval from their supervisor and budget authority and must provide a POETS for the difference in cost. ITS does not take personal checks for upgrades. Please note that if an employee reimburses their department for the difference in cost with personal funds, the computer is still considered a university computer and will be treated the same as other leased computers (replaced every three years and returned to the lease company).
- When an upgraded computer is ordered, it will be placed under the lease program of ITS
3. Computers are University Property
- All computers are the property of the university. Supervisors and/or budget approvers are to notify ITS when an employee is departing so that we can assess the situation regarding the computer assigned to that position.
- Faculty and staff in possession of university owned equipment are responsible for its protection from theft and damage.
- Any equipment that stops functioning NOT due to misuse or negligence will be repaired or replaced by ITS at no cost to the department. Any equipment damaged beyond normal wear and tear or by misuse/negligence (i.e. dropped or crushed, or spilled upon) must be repaired or replaced using department funds.
- LAPTOPS: The portability of laptops make them particularly susceptible to theft and require a high degree of care. Replacement at no cost to your department of a stolen device will only be considered if taken from a locked desk, cabinet or office and there are signs of forced entry, or if it was secured with a locking cable.
- ITS strongly suggests the following when caring for laptops:
- Treat it like cash
- If you had a wad of money, would you leave it in the car (even if locked) or put it in checked luggage? Keep a careful eye on your laptop just as you would a pile of money.
- Keep it off the floor
- No matter where you are in public – at a conference, a coffee shop, or a registration desk – avoid putting your laptop on the floor. If you must put it down, place it between your feet or at least up against your leg, so you’re aware of it.
- Get it out of the car
- Don’t leave it in the backseat or locked in a trunk – parked cars are a favorite target for laptop thieves. Just take it in with you when running an errand on the way home.
- Keep it locked
- DO NOT keep your laptop on your desk overnight or over a weekend, even with your office door locked.
- Take your laptop with you when you leave for the day, or at the very least, lock in a filing cabinet inside your office.
- Keep your passwords elsewhere
- Leaving your password on the laptop or in the carrying case is like leaving the keys in your car.
- Pay attention at airports
- Keep your eye on your laptop as you go through security until it emerges on the other side of the screener.
- Don’t leave it, even “for just a minute”
- If you leave for meetings, class or for lunch, it’s best to take your laptop with you. At the very least, however, lock it away in a cabinet. Do not leave it on your desk, even behind a locked door.
If your computer is stolen or missing, contact USD Public Safety (619-260-7777 or email@example.com) or the local police department if not on campus immediately to file a theft report. Also, please notify the Help Desk when this occurs (619-260-7900 or firstname.lastname@example.org). The university installs Computrace on every laptop. Computrace will trace laptops if they call in. This can help with retrieval
Please complete the form below if you are a new faculty or staff member at the university. If you do not know your USD-assigned extension or office location at this time, please leave those fields blank.
Please click Submit only once.