Knowledge Base Results
Service Catalog: AdvanceWeb Information
Various Software Applications used by University Relations: AdvanceWeb; SmartCall; Advizor; iModules
Service Catalog: Auxiliary Services Administrative Systems
Various Software Applications used by Auxiliary Services: CBORD Systems (FSS, EventMaster, CSGold), Nebraska Systems (Winprism, Webprism), CRM/Salesforce.
Service Catalog: Torero Card
The Torero Card is a campus ID card that has a wide range of potential services: Campus Cash, Meal Plans, Onity lock/door access, Simplex exterior locks, library privileges, health center, media center, pay-for-printing and copying, US Bank ATM/d
Service Catalog: Qualtrics (Survey Tool)
Qualtrics is a powerful survey-building tool that is highly customizable and easy to use. With Qualtrics, you can design and distribute surveys, manage the responses, track the participants, and analyze the data, all in an easy-to-navigate web-based
What is Mediasite? Mediasite is a classroom lecture capture technology that allows an instructor to easily video record his/her lecture along with any computer output or presentation. Mediasite also makes it possible to record lectures or pres
Informational: Examsoft: Instructions for purchasing access
When a student account has been created, the student will receive an email with instructions for creating an account that includes a password generated specifically for that student. Students must use only their USD email address to create their acco
Informational: ExamSoft Support Resources
EXAM TAKERS Support Portal: 24/7 Online Library, support.examsoft.com Email: Monday to Friday — 7:30 AM - 8:30 PM (ET); Saturday — 8:30 AM - 6:30 PM (ET), firstname.lastname@example.org Exam Taker Support Line: Mon
Informational: USD Staff Directory Management
Directory Management (including headshots) Skip to end of metadata Go to start of metadata General Information Requesting a Directory Access Managing Entries Employee Headshots General Information The USD staff directory is
Informational: Informational: Parchment system for Alumni Transcripts
Parchment is the system that the Registrar's office uses to distribute e-Transcripts to University of San Diego alumni who have graduated after Fall 2008. Parchment is accessible through this link https://exchange.parchment.com/send/
Informational: Simplicity - Law School Career Services Management System
Law Office for Career Services supports Simplicity (Career Services Management System) Here is the URL to the web site where you can access the log in page for Simplicity: http://www.sandiego.edu/law/careers/students/job-search-prep/
Informational: Lexis Nexis
Lexis Nexis is an online subscription site used by the Law department. Access to the database is monitored by the Law department. For troubleshooting access, contact the Electronic Services Librarian for the Legal Research Center [Anna Ru
Informational: Torero Card photo file size limit
To successfully upload your photo for the Torero Card the photo file size limit is 2mb. After you upload your photo, this photo upload channel will still be available for you to use. If you upload a photo after August 16, 2015 you may be requ
Informational: Requesting an ID number/account for a non USD employee
Depending on the business need, Human Resources will allow staff members of USD to request ID numbers for non USD employees. This process is specifically for Vendors or Contract Employees who are on campus for a large period of time (usually ov
Informational: Trouble Logging Into LawRoom Training
How to Access Law Room Training These instructions are for any employees (student workers, staff and faculty members) on campus who have been informed by Human Resources that they need to complete a training for FERPA or Title IX (Sexual Harassmen
Tutorial: Getting started with Dropbox for Business
To request access to Dropbox for Business please email email@example.com For detailed instructions with pictures, please see the attached PDF. Please follow the steps below to set up your USD for business Dropbox account. The fo
FAQ: I am a spouse/dependent of a resident student or employee, how do I get access to campus services?
The spouses/dependents of residential students and employees who wish to gain access to services on campus will need USD ID cards.* In order for spouses/dependents to obtain a USD ID card, a Banner ID number must be created for them. This memo will outline which departments are responsible for creating the ID numbers. If the inquirer is a spouse/dependent of an Undergraduate Student, please direct him/her to the Office of Undergraduate Admission (Serra Hall 201). Admissions will verif the pertinent information with Housing before issuing an
FAQ: "Application Blocked by Deployment Rule Set" error message
If you try and access any USD services that use Java (such as Kronos, Blackboard, Oracle, etc.) and you receive the error message, you might have an out of date version of Java installed. Users with older versions of Java 7 will receive the message "Application Blocked by Deployment Rule Set: Deployment Rule Set required Java version SECURE-1.7 not available". If you receive this message, you can install the latest version of USD's special Java installer by visiting http://www.sandiego.edu/its/resour
Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110
Phone: (619) 260-7900
Help Desk at University Center 117
- Monday - Thursday: 7 a.m. - 7 p.m.
- Friday: 7 a.m. - 5 p.m.
- Saturday & Sunday - CLOSED (Limited Phone Support)
Torero Store Help Desk
- Monday - Friday: 8 a.m. - 5 p.m.
- Saturday - 9 a.m. - 4 p.m.
- Sunday - CLOSED
Copley Library Help Desk
- Monday - Thursday: 3 p.m. - 9 p.m.
- Friday - Sunday - CLOSED