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Service Catalog: Tape Storage

USD securely stores 4 weeks of data (tape backups) on site and one year of retention stored off campus within Commvault preservation facilities. Tape backups are limited to server data within USD data centers. University Tape retention policies are&n

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Informational: USD Mapped Drives release notes

The USD Mapped Drives tool is a tool for USD staff and faculty to access network file shares on Apple computers.  Once the application is installed and run once, it will automatically start up when you log in to your computer.     St

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Tutorial: My Network drives are missing or access is denied? What can I do?

If some or all of your shared network drives are missing after you login, try logging out (rather than restarting or rebooting), then logging back in. This procedure will usually remap your drives.   If you are having problems with your H: d

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FAQ: How do I connect to my shared drives on a Mac?

If your computer has the OSX of 10.8 or higher, you will need to install the USD Mapped Drives tool which can be found here- http://www.sandiego.edu/its/resources/downloads/   Once you are there, log in at the bottom (unless it logs you in

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