Knowledge Base Results
Service Catalog: ID Numbers and Computing Accounts (MySanDiego Accounts)
Faculty, staff, and students are assigned a University ID number and choose a username and password. Limited-access prospective student and guest accounts are also available for eligible University affiliates and campus visitors. MySanDiego accounts provide credentials that allow authorized users to gain access to various computing resources and services - for example, access to the University MySanDiego portal, USD Secure Wi_Fi, Blackboard LMS, etc.
Service Catalog: Web Authentication (Single Sign-on)
This is the authentication system that underlies login to web-based systems, which enables access to protected web pages and web applications. Secure web sites at USD require account holders to login with their MySanDiego ID and password. MySan
Informational: Using CourseLeaf to submit changes to courses or program requirements
Starting in March of 2016, there are two new links located in the MySanDiego Portal under the Employee > Teach/Advise tab > Faculty Tools. These links take you to CourseLeaf, the new Course Inventory Management system. This is used to requ
Informational: New USD Registration Utilities
Welcome to the new USD Registration utilities. While the old ‘Add or Drop Classes’ utilities still work, we are providing a new set of registration options: Prepare for Registration – view your registration status, curr
Informational: How to access course evaluations
How to access course evaluations (for detailed instructions with pictures, please see attached tutorial document) Login to the MySanDiego Portal at https://my.sandiego.edu Hover over the Employee tab and in the drop down menu select Teach/A
Informational: I am an international student and am unable to create an account on MySanDiego.
Often times, International Students are unable to create an account in MySanDiego because their information in the Registrar is incorrect. If you are experiencing similar difficulties in creating an account, then you should call the ITS Help De
Informational: MySanDiego Portal Troubleshooting
Since the upgrade of the USD MySanDiego Portal on the weekend of October 18th, some users have experienced difficulties accessing the Portal. The symptoms associated with the upgrade include but are not limited to the following: - A blank, white screen after logging in - A timeout when trying to get to the login screen - An "Error 500" spash screen - A username and PIN screen If you are experiencing one of these problems, or a different, unlisted problem associated with the MySanDiego Portal, please perfor
Informational: For students: How to grant access to an authorized user
1. Login to my.sandiego.edu with your username and password. 2. Click on the FERPA page under the Torero Hub tab 3. Click on Add Au
Tutorial: How do I register for a different term?
By default, the buttons to register for classes in MySanDiego will default to the latest semester you can register. If you'd like to change your registration for an earlier semester, open the Add/Drop Classes screen and click on RETURN TO MENU at
Tutorial: Faculty: How to access previously submitted grades
This is for all grades submitted since Fall 2008: Log into MySanDiego Go to the Teach/Advise Tab and select Banner Self Service Click Faculty and Advisors, then Term Select Select the correct term, then go down to Faculty Grade Summary and hit s
Tutorial: Remove Parent Authorizations
For step-by-step instructions on how to Remove Parent Authorizations in the MySanDiego Portal, please see the attached PDF.
Tutorial: How-to submit grades using the MySanDiego Portal
Please go to https://my.sandiego.edu and login using your USD email username and password. If you have trouble logging in, please select the 'forgot password' link below the login box and follow the steps to reset your password.
FAQ: Where do I find the Freshman Advising Questionnaire?
The Freshman Advising Questionnaire for incoming freshmen can be found in the MySanDiego portal at https://my.sandiego.edu. Once you log in to the portal (with either your ID number/pin, or your MySanDiego username/password), you can find t
FAQ: Can I Change My USD Username?
Official Name Change Policy: This Practice/Standard extends to USD all students, staff, and faculty requesting a vanity or other account name change. Re-credentialing, account name change, or vanity name change are not allowed. A request of account re-credentialing must be entered and processed in the University’s employee system of record (Oracle EBS) or student system of record (Banner). In both cases the Registrar’s office or Human Resources will validate the legal name change. No other documentation required.
FAQ: Error connection to beis.sandiego.edu:7007 when trying to register
In rare cases a student off campus trying to register for classes will receive an error in their web browser about being unable to connect to beis.sandiego.edu:7007. In these cases, your Internet connection is blocking your ability to log in auto
FAQ: Student Instructions for Course Evaluation
1) Go to my.sandiego.edu and login with your USDOne username and password 2) You will be on the Welcome page of the Torero Hub. Under the Torero Hub menu, select My Academics 3) In the center column is a portlet called Registration Tools, click on
FAQ: Senior Tab Not Showing in Portal
The MySanDiego portal no longer has a "Senior Tab." The new MySanDiego portal layout includes a link to the senior page which can be found under the Torero Hub drop down menu. The link is entitled "Seniors."
FAQ: I'm a Continuing Education student. Why can't I view my transcripts online?
Continuing Education students are not given a Banner ID number, and will not be able to log into the MySanDiego portal for transcripts. The Division of Professional and Continuing Education transcripts are available online. They can be requested by
FAQ: How do I set up an account on MySanDiego or create my E-mail account?
In April 2015, ITS launched the university’s new identity management system called USDOne. USDOne gives you one centralized username & password for 50+ USD systems; including, Banner, Blackboard, HR system, MySanDiego portal, Email, WiFi A
FAQ: My Financial Aid package says I'm a Law student - why?
If you are an incoming undergraduate student who has been initially accepted to the university, you can review your Financial Aid package in the MySanDiego portal (found at http://my.sandiego.edu) under the "Required Steps" or "Applic
FAQ: What determines my class standing for registration?
Class reservation is based on completed units. It does not include “in progress” units. This may affect your “class standing”.A senior is 90 completed units or higher.A junior is 60-89 completed units.A sophomore is 30-59 comp
: Directory Service (LDAP)
The central LDAP Directory Service is a network-accessible database that provides information about people, applications, and workgroups. The most common use of the Directory Service is to authenticate users for web pages, MySanDiego, and to support workgroup integration into applications. The current Directory Service requirements exceed the capacity of a single server. The Directory Service is load balanced using a combination of hardware and DNS load balancers. This architecture allows the Directory Service to be highly available and w
Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110
Phone: (619) 260-7900
Help Desk at University Center 117
- Monday - Thursday: 7 a.m. - 7 p.m.
- Friday: 7 a.m. - 5 p.m.
- Saturday & Sunday - CLOSED (Limited Phone Support)
Torero Store Help Desk
- Monday - Friday: 8 a.m. - 5 p.m.
- Saturday - 9 a.m. - 4 p.m.
- Sunday - CLOSED
Copley Library Help Desk
- Monday - Thursday: 3 p.m. - 9 p.m.
- Friday - Sunday - CLOSED