Knowledge Base Results
Service Catalog: Blackboard
Blackboard Olé is the learning management system used at the University of San Diego. It contains a robust, full-featured set of tools for managing online classes to enhance student learning. Faculty can provide digital content for course
Informational: How do I add a course site in Blackboard?
For Students Students do not need to add a course site in Blackboard, it is done automatically if an instructor requests the course site. For Faculty Go to ole.sandiego.edu Click New Course Request in the Welcome to
Informational: Wiley Plus and Blackboard
Wiley Plus is a plug-in for Blackboard that some users can choose to install. At this time, Wiley Plus is not supported by ITS. Any problems that a user is having with Wiley Plus should be routed back to the original vendor. Contact
Tutorial: How to create a Blackboard banner in PowerPoint
The following instructions will help you create a customized banner using PowerPoint. Open PowerPoint. Click on the Design tab and the click Page Setup. On the Page Setup window, scroll down and choose Banner. ClickOK. Chang
FAQ: How Do I Activate My Course in Blackboard?
To activate your course in blackboard, please follow the following steps: ** If you are a faculty member new to USD, you must attend a training prior to requesting your course, or else your course will not be activated. For instructions
FAQ: Blackboard: Creating and Editing Assignments
Creating and Editing Assignments Assignments allow you to create coursework and manage the grades and feedback for each student separately. In an assignment, you can include a description, point value, and file attachments. You can create as
FAQ: Blackboard: Exporting Tests, Surveys, and Pools
Exporting Tests, Surveys, and Pools You can export tests, surveys, and pools. This is an effective way to share them with other instructors, as well as to save and archive tests, surveys, and pools for later use. Tests, surveys, a
FAQ: Blackboard: End-of-semester procedures
There are a few instructors should take to wrap up their current semester of Blackboard courses and prepare for upcoming semester courses. After the completion of a semester, students will no longer be able to see the Blackboard course sites from th
FAQ: Blackboard: Submitting Assignments
NOTE: If you have selected the wrong file, you can remove it by clicking Do not attach. If the same file is attached to your assignment more than once, the new file is saved with a number appended to the name. For examp
FAQ: How can I clear my browser's cache?
If you’re receiving error messages in Blackboard and aren’t sure what’s causing them (especially after a browser or software upgrade), try clearing your browser’s cache. This handy little URL gives directions on how to clear the caches of ALL browsers that are compatible with Blackboard: How to clear your browser’s cache
FAQ: Making a Course Available or Unavailable
A course must be made available before students enrolled in the course will be able to view or access the course and its content. However, you may wish to make a course unavailable during the building process, or after a scheduled course has finished
: Can't Log in to Blackboard
If you are having trouble logging into Blackboard, please note that the login is the same as your my.sandiego.edu credentials. Try logging into my.sandiego.edu . If you are unable to do so, try resetting your password. If you have just creat
: What should new students know about Blackboard?
Welcome to the University of San Diego! Here are some resources to help you get familiar with using Blackboard for your classes, and important tips to get you started. For a quick guide on how to get started, please download the PDF at the bottom of
: My Course Menu Disappeared in Blackboard
Once logged into blackboard, there is a table on the left side of the page that displays menu options such as "Announcements, Email, Course Content, and My Grades." If it is no longer there, it is likely that it has been accidentally hidden.
: Blackboard: How can I add a Teaching Assistant to my Blackboard course?
If you are a USD faculty member, and need to add a Teaching Assistant (TA) to one of your Blackboard courses, please follow these instructions: Have the prospective TA complete the required FERPA training. This should take no more than 10 &n
Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110
Phone: (619) 260-7900
Help Desk at University Center 117
- Monday - Thursday: 7 a.m. - 7 p.m.
- Friday: 7 a.m. - 5 p.m.
- Saturday & Sunday - CLOSED
- Monday - Friday: 8 a.m. - 7 p.m.
- Saturday - 9 a.m. - 4 p.m.
- Sunday - CLOSED