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Informational: Unified Messaging: Voice-To-Text

This document is for USD’s new Unified Messaging VoiceMail, which you can read about at our Project Page. If you still check your voicemail by calling x6800, you are still on the old (Audix) system and this document does not apply to you. &nbs

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Informational: Types of Voicemail Boxes Supported

This document is for USD’s new Unified Messaging VoiceMail, which you can read about at our Project Page. If you still check your voicemail by calling x6800, you are still on the old (Audix) system and this document does not apply to you. In

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Tutorial: How can I transfer a live caller directly to someone's voice mail?

This document is for USD’s new Unified Messaging VoiceMail, which you can read about at our Project Page. If you still check your voicemail by calling x6800, you are still on the old (Audix) system and this document does not apply to you. Us

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Tutorial: I don't want to use voice commands to process messages on my phone. How can I switch to the touchtone keypad interface?

This document is for USD’s new Unified Messaging VoiceMail, which you can read about at our Project Page. If you still check your voicemail by calling x6800, you are still on the old (Audix) system and this document does not apply to you. To s

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Tutorial: I want someone to be able to check my e-mail, but not see my voice messages. How can I set that up?

This document is for USD’s new Unified Messaging VoiceMail, which you can read about at our Project Page. If you still check your voicemail by calling x6800, you are still on the old (Audix) system and this document does not apply to you. &nbs

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FAQ: How do I disable speech to text for my incoming voicemail?

This document is for USD’s new Unified Messaging VoiceMail, which you can read about at our Project Page. If you still check your voicemail by calling x6800, you are still on the old (Audix) system and this document does not apply to you. &nbs

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FAQ: How do I enable speech to text for my incoming voicemail?

This document is for USD’s new Unified Messaging VoiceMail, which you can read about at our Project Page. If you still check your voicemail by calling x6800, you are still on the old (Audix) system and this document does not apply to you. &nbs

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FAQ: I deleted a voice message from my email and it is no longer in my voicemail

This document is for USD’s new Unified Messaging VoiceMail, which you can read about at our Project Page. If you still check your voicemail by calling x6800, you are still on the old (Audix) system and this document does not apply to you. &nbs

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FAQ: How do I reset my voicemail PIN?

The procedure for resetting your voicemail password/PIN is different depending on the system you currently use: OLD - Audix: You cannot reset your voicemail PIN yourself.  Please call (619) 260-7500 or email telecom@sandiego.edu to requ

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FAQ: What number do I call to check my voicemail?

Our office phones have two different voice mail systems while we transition from the old to the new system.   OLD - Audix: Dial 6800 on campus or (619) 260-6800 from off campus NEW - Unified Messaging: Dial 7800 on campus or (619) 260-

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Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900
help@sandiego.edu

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED


Torero Store

  • Monday - Friday: 8 a.m. - 7 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED