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Informational: Windows 7 training link

Getting Started on Windows 7 that might be very helpful to to new users. Here is the website http://windows.microsoft.com/en-US/windows7/help/getting-started    


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Informational: How do I turn on automatic updates for Windows XP, Windows Vista, Windows 7, and Mac OS X?

To keep your computer running in a smooth and safe state, many technicians recommend that you enable automatic updates on your computer. Automatic updates will allow your computer to receive the latest security and computer updates. Although automatic updates will occasionally require you to manually approve an update, in general this tool creates an automated update system so you don't have to check for software updates manually.  To install automatic updates on your computer, follow the instructions below.   Windows XP Start men

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Informational: Windows 7 Missing Briefcase fields

by default "briefcase" in windows 7 does not have all the fields viewable.   in order to make them viewable you need to : Open the "Organize" Menu,  Open "Layout", and select "Menu bar" Once the "Menu bar" is viewable, Open "View", and select "Choose Details" Once the "Choose Details" window is open, check the additional boxes and click "OK"



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Informational: Windows 8 and 10 Support at USD

USD Owned Computers ITS does not support the Windows 8, Windows 8.1 and Windows 10 operating systems on any USD owned computers and has standardized on Windows 7.  A majority of universities and other organizations have decided to hold off on upgrading their computers to Windows 8 due to a variety of usability and compatibility issues.  Our department is currently testing applications and monitoring industry trends to determine when to begin support for Windows 8, 8.1, and 10.    Student Owned Computers ITS offers basic

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Informational: USD Owned Computers and OS X Yosemite

Looking to upgrade to OS X Yosemite?  On OCtober 16th, Apple released the newest version of its OS X operating system named Yosemite (10.10).  Just like Mavericks last year, all users of OS X (from Snow Leopard 10.6 onward) would be eligib

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FAQ: How do I turn on Automatic updates for Windows XP?

Start menu -> Settings -> Control panels -> Select: Automatic Updates Verify or click radio button next to "AUTOMATIC (recommended)". Select a time when your machine will be powered on, and you wont bother you while its updating

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FAQ: What Operating Systems are supported by the ITS Help Desk?

The Help Desk provides support for the following Operating Systems: Microsoft Windows Vista Windows 7  Windows 8 (currently only supported on student computers until all USD applications have been tested and certified for use

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Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900
help@sandiego.edu

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED


Torero Store

  • Monday - Friday: 8 a.m. - 7 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED