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Informational: Ransomware Variant CryptoLocker

Phishing ALERT - CryptoLocker Ransomware Threat Email users around the world have been targeted with email attacks that infect Windows computers with a "ransomware" virus called CryptoLocker. This article explains what CryptoLocker does and how to protect against it.   What does this virus do? When this virus infects a system, it immediately encrypts the user's data and possibly the data on any external drives (such as USB/thumb drives) or network share drives to which the machine is currently connected. Once the data has b

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FAQ: How can I get a FREE anti-virus program for my computer?

The University of San Diego provides current students, staff, and faculty with a copy of Symantec Endpoint for FREE.  This software will help protect your computer from viruses and malware, and can be used as long as you are attending or working

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FAQ: How can I tell if I have a fake anti-virus on my computer?

Before you come to any conclusions, you should first diagnose whether you really have a fake anti-virus or not. You can do this by checking for some of the common clues that indicate you have a fake anti-virus: Do you already have a working an

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FAQ: What Antivirus is supported by USD?

Currently, the ITS Help Desk only can provide support for Symantec Antivirus, which is already installed on all office and lab computers.  If you are bringing a personal computer on campus to use the wired or wireless network, you are required t

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Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900
help@sandiego.edu

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED (Limited Phone Support)


Torero Store Help Desk

  • Monday - Friday: 8 a.m. - 5 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED


Copley Library Help Desk

  • Monday - Thursday: 3 p.m. - 9 p.m.
  • Friday - Sunday - CLOSED
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