Knowledge Base Results
Informational: VPN / eGate
What is VPN / eGate? Virtual Private Networking, or VPN, is a networking tool that allows off campus users to securely connect to the USD network. When you use a VPN program, your computer will have access to the same computer resources that you hav
Informational: VPN Accounts for Students Traveling Abroad
Some students who will be travelling abroad (especially to China) will need VPN accounts in order to access things like their USD Toreromail and other USD applications. Please follow these steps to get VPN access: Have your faculty ad
Tutorial: Connecting an iOS device (iPad, iPhone) to eGate VPN
To connect any iOS device (such as an iPad or an iPhone) to our eGate VPN system, you must download and install the Junos Pulse software (this can also be found by searching in the Apple App Store for "Junos Pulse"). Once you have instal
Tutorial: Instructions for installing Pulse for VPN access on Windows
**These are instructions for a Windows computer. For Macintosh computer instructions please click here** When working from off campus, many USD programs and applications require users to securely connect to the USD network. When you use a VPN pr
Tutorial: Instructions for installing Pulse for VPN access on Macintosh
**These are instructions for a Macintosh computer. For Windows computer instructions please click here** When working from off campus, many USD programs and applications require users to securely connect to the USD network. When you use a VPN progra
Tutorial: How-to access office computers remotely from off campus using VPN (eGate)
Here are the steps to set up remote access on a VPN connection, to access a person's USD work computer running WinXP from a home computer running WinXP. AD Credentials: The person will need AD credentials setup, with VPN access, if they don&
FAQ: Why am I experiencing slow speeds accessing Advance over VPN from home?
If you use Advance/BSR both at USD and at home with our VPN, you might experience slow speeds, even if other applications and downloads are fast. To make sure that all users have the newest version of Advance, ITS installs and
FAQ: Why am I unable to access VPN (eGate) since upgrading to Mac OS X 10.6 (Snow Leopard)?
Problem: After upgrading to Snow Leopard (Mac OS X 10.6), users are unable to connect to the VPN (eGate). An error dialog will pop up that says, "Failed to open Network Connect". An additional dialog may pop up that says, "Netw
Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110
Phone: (619) 260-7900
Help Desk at University Center 117
- Monday - Thursday: 7 a.m. - 7 p.m.
- Friday: 7 a.m. - 5 p.m.
- Saturday & Sunday - CLOSED
- Monday - Friday: 8 a.m. - 7 p.m.
- Saturday - 9 a.m. - 4 p.m.
- Sunday - CLOSED