Information Technology Services

Drop Shadow

Knowledge Base Results

Student

Staff

Faculty

Informational: Safe Connect not unzipping correctly
If safe connect is giving you an error message saying: "failed to unzip correctly" 1. make sure computer connected to internet (ethernet is probably best method) 2. go to safeconnectweb.sandiego.edu 3. download installer (middle column, s...
More Information

Student

Staff

Faculty

Alumni

Guest

Informational: How do I uninstall the SafeConnect client from my MAC
If you will not be using the USD wireless or wired network and would like to remove the SafeConnect client from your MAC computer here are the steps   1) Click on the the magnifying glass icon in the top right hand corner of the screen 2) Search for Activity Monitor 3) In the Activity Monitor search for SafeConnect 4) Highlight and click on the Quit Process icon   Once you have quit the SafeConnect process you can drag the SafeConnect Client to your trash to delete it.


Student

Staff

Faculty

FAQ: What Antivirus is supported by USD?
Currently, the ITS Help Desk only can provide support for Symantec Antivirus, which is already installed on all office and lab computers.  If you are bringing a personal computer on campus to use the wired or wireless network, you are required t...
More Information