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Informational: iPad Support and Performance Limitations

Hardware Support Limitations iPads have no serviceable parts.  Therefore, if something goes wrong with the device, Information Technology Services (ITS) technicians can only attempt two possible fixes: a hard rebooting of the device or a complete restore of the operating system (OS). Problems not resolved with these fixes will require the iPad be serviced directly by Apple.  This may cause a delay in availability of the iPad for the user. Only Apple iPad accessories will be supported on campus. "Jailbreaking” (using s

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FAQ: Is the Amazon Kindle supported on campus?

eReaders, such as the Amazon Kindle, are not currently supported by ITS on the USD wireless network.  Users are currently able to use the 'usd' network for wireless, but must log in through the browser before being able to purchase books

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Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED (Limited Phone Support)

Torero Store Help Desk

  • Monday - Friday: 8 a.m. - 5 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED

Copley Library Help Desk

  • Monday - Thursday: 3 p.m. - 9 p.m.
  • Friday - Sunday - CLOSED