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Service Catalog: Desktop Configuration Management (DCM)

Desktop Configuration Management (DCM) is a service offering from IT Services for use by technical support staff.  It is intended to provide a USD standardized image, standardized configuation settings,  and consistent software offerings on

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  • Staff
  • Faculty

Service Catalog: Computer Replacement Program (CRP)

The Computer Replacement Program is designed to ensure that faculty and staff have access to laptop or desktop workstations that support current applications in their work and study.  ITS supports replacement of one system per employee on a thre

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  • Staff
  • Faculty

Service Catalog: Computer Labs

We have several general computing labs across campus; Serra Hall 205, Olin Hall 122, Maher 176 (Graphics/Video Editing lab) and Serra 163 (Linux Lab), with walk-in hours for current students, faculty and staff. Our Serra 205 and Olin 122 general computing labs have BW and color printing available through our Pharos printing system which also allows for mobile wireless printing. Both computing labs also have several equipment available for check out such as laptops, headphones, cell phone chargers and more. For more information on prin

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  • Student
  • Staff
  • Faculty
  • Alumni

Tutorial: Using Dual-Boot Mac Mini in Classrooms

See attached PDF for instructions on how to use the Dual-Boot Mac Mini's that are installed in some of the classrooms on campus.

  • Staff
  • Faculty

FAQ: How do I reserve a computer lab?

We have several instructional computing labs that can be reserved for teaching, meetings, or workshops. They can be reserved for one-time events or as part of a class course for a semester. Visit our Staff/Faculty Reservation Form. Requests must

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  • Staff
  • Faculty
  • Guest

Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED (Limited Phone Support)

Torero Store Help Desk

  • Monday - Friday: 8 a.m. - 5 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED

Copley Library Help Desk

  • Monday - Thursday: 3 p.m. - 9 p.m.
  • Friday - Sunday - CLOSED
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