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Informational: Certificate Errors in Outlook

Certificate Errors in Outlook   If a pop up box with "Internet Security Warning" appears while sending or receiving in any version of Outlook, click the "View Certificate." If certificate should read "Issued to: ex

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Informational: Can I use my @sandiego.edu email address to use Google Classroom?

Google Classroom is a new Google application organizational tool designed to help teachers create and collect assignments paperlessly and to allow students to complete assignments paperlessly.  At this time, the Google Classroom App is not

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Informational: User is receiving winmail.dat attachments that cannot be opened.

Many e-mail clients (besides Outlook) will receive attachments reading winmail.dat if the sender is using Outlook and is sending the e-mail out in rich text format. The sender will need to change the format to either HTML or plain text format for the

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Tutorial: Configuring Outlook 2013 for Exchange

These instructions explain how to configure Outlook 2013 to use USD's Exchange mail system. (For pictures, please click the attached file at the bottom of this article): If this is your very first time launching Outlook: 1. Launc

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Tutorial: How to Set Up Outlook Auto-Archive

Setting up AutoArchive – Outlook 2010 and 2013: This tutorial is designed specifically for Outlook 2013. However, the procedure is similar for earlier versions of Outlook. For detailed instructions with pictures, please see attached P

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Tutorial: How-to Create a Mail Merge in Outlook 2010 or Outlook 2013

How-to Create a Mail Merge in Outlook 2010 In Outlook 2010 and 2013, it does not send from the default profile or PST files any longer.  To get it to work you must create a new user profile. ·      &nbs

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Tutorial: Configuring Outlook 2011 for Exchange

  These instructions explain how to configure Outlook 2011 for the Mac to use USD's Exchange mail system. For detailed instructions with pictures, please see the attached document at the bottom of the page:   Step 1&#

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Tutorial: Configuring Outlook 2010 for Exchange

To set up Outlook 2010 to check your Exchange account, please follow these steps:   Click “Start,” Then “Control Panel” Click on “Mail (32-bit).” Click on “E-mail Accounts…” On th

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Tutorial: Configure Exchange for Apple Mail

How to configure the Apple Apps to access Exchange These are instructions on how to set up Apple Mail, Apple Calendar, and Apple Contacts with your USD Exchange account. For more detailed instructions with pictures, please see the attached PDF.

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Tutorial: How to fix Outlook when continually asking to download email as a HTML file

Outlook 2007 or 2010 keeps asking to download a HTML file to my local temp files which looks like a virus has invaded your email.   REASONS (the error only seems to occur in Windows XP so far):You have a new or beta version of Firefox

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Tutorial: Mac Mail Settings For Torero Mail on Yosemite

This tutorial will show you how to set up your Torero Mail with the Mac Mail application on Apple's new operating system, Yosemite. This walk through is based on the assumption that you have no previous email set up on the Mail application. If yo

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Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900
help@sandiego.edu

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED


Torero Store

  • Monday - Friday: 8 a.m. - 7 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED