Informational: Microsoft Entourage not synchronizing with Exchange
Occasionally, Microsoft Entourage will connect with the Exchange Server, but no synchronization will take place, despite the fact that the Activity Window shows the sync taking place. You may notice that there are messages in Outlook Web Access ...
Informational: User is receiving winmail.dat attachments that cannot be opened.
Many e-mail clients (besides Outlook) will receive attachments reading winmail.dat if the sender is using Outlook and is sending the e-mail out in rich text format. The sender will need to change the format to either HTML or plain text format for the...
Informational: My calendar appointments are off by 1 hour in Entourage (Exchange Only)
If you go into Entourage and right click on your calendar in the left hand column, click "Folder Properties" then on the window that comes up click "Empty" under "Empty Cache". This will delete all of your calendar entrie...
Informational: Outlook is giving me an exclusmbx.ad.sandiego.edu login prompt, what do I do?
Outlook users may occasionally get a prompt asking them to connect to exclusmbx.ad.sandiego.edu, which is the Exchange email server. To connect, replace the username with 'AD\' followed by your USD username. (ex. AD\username), th...
Tutorial: How to Set Up Outlook Auto-Archive
For step-by-step instructions on how to set up Outlook auto-archive, please see the attached PDF or go to www.sandiego.edu/its/pdf/techsupport/HowtosetupAutoArchiveforOutlook2007.pdf
Tutorial: How-to Create a Mail Merge in Outlook 2010
How-to Create a Mail Merge in Outlook 2010 In Outlook 2010, it does not send from the default profile or PST files any longer. To get it to work you must create a new user profile. · ...
Tutorial: How to Set up Exchange on Outlook 2010
For step-by-step instructions on how to set up Outlook 2010 for Exchange, please see the attached PDF or go to http://www.sandiego.edu/its/pdf/techsupport/Outlook2010ExchangeSetup.pdf
Tutorial: How to fix Outlook when continually asking to download email as a HTML file
Outlook 2007 or 2010 keeps asking to download a HTML file to my local temp files which looks like a virus has invaded your email. REASONS (the error only seems to occur in Windows XP so far):You have a new or beta version of Firefox...