Service Catalog: ID Numbers and Computing Accounts (MySanDiego Accounts)
Faculty, staff, and students are assigned a University ID number and choose a username and password. Limited-access prospective student and guest accounts are also available for eligible University affiliates and campus visitors. MySanDiego accounts provide credentials that allow authorized users to gain access to various computing resources and services - for example, access to the University MySanDiego portal, USD Secure Wi_Fi, Blackboard LMS, etc.
Informational: New Employee or Non-employee (Consultant) Account Creation Process
New Employee or Non-employee (Consultant) Account Creation Process
Before an employee or non-employee (consultant) can be given a user account, an email account and/or access to any USD computing or network resources, his/her supervisor (or s... 
More Information
Informational: I am an international student and am unable to create an account on MySanDiego.
Often times, International Students are unable to create an account in MySanDiego because their information in the Registrar is incorrect. If you are experiencing similar difficulties in creating an account, then you should call the ITS Help De... More Information
Informational: Prospective Student/Applicant
An Applicant is someone who is applying to USD, but has not yet been accepted. Applicants are given an ID number and a 6 digit PIN code which allows them to log in to the MySanDiego portal to track their acceptance status. This ID/PIN combo is sent t... More Information
Tutorial: How-to Send Mail As
1) Log in to your email account 2) Go to mail settings at the top right of the screen 3) Choose the Accounts tab 4) Click the link "Add another email address you own" 5) The Name field is the name that will show up when yo... More Information
FAQ: I forgot my MySanDiego account password. How can I reset it?
In order to reset your password, go to the MySanDiego portal web page http://my.sandiego.edu . Click on the link "Forgot Password" You will need the following information handy to complete the reset: USD ID Number Username Last 4 digits of your SSN Date of Birth The answer to your security question Once you have verified your identity, you will be allowed to type in a new password. Your password will need to adhere to the following conditions: ... More Information
FAQ: What does my MySanDiego account give me access to?
By creating a MySanDiego account, you also create your email account. This username gives you an e-mail address in the format username@sandiego.edu and also gives you access to a number of other services. With a MySanDiego account, you can check grades, register for classes, use Blackboard LMS, publish a web page, forward e-mail, create a vacation auto-reply, change your account password and download anti-virus software.
FAQ: I know my password, but would like to change it...Do I have to call the Help Desk?
No. If you already know your password but would like to change it, please use our online password change form. Be sure to carefully read the instructions for creating a secure password. The ITS Help Desk recommends changing your password at least every semester.
FAQ: Can I Change My USD Username?
The following is the Username change Guideline. USERNAME CHANGE ACTION GUIDELINE Name changes are only supported in conjunction with a legal name change (e.g., in conjunction with a marriage, domestic partnership, or divorce) that has been reflected within Registrar or HR records in accordance with USD policies and procedures. The name change action will reestablish your Identity at USD to reflect your new information. Preferred usernames cannot be reserved in advance; you will select your new username during the nam... More Information
FAQ: How do I set up an account on MySanDiego or create my E-mail account?
To create a MySanDiego/E-mail account, visit https://iam.sandiego.edu/pls/apex/f?p=ACCTPROV or visit the MySanDiego portal at my.sandiego.edu and Open an Account below the login box. You will need to have the followin... More Information
