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Here are the steps to access your USD work computer running from a home computer. Note: These instructions are ONLY for Windows 7 and Windows 10 computers instructions for Mac computers are in progress and will be posted soon.

 

What you need before connecting:

  • VPN access: You will need to request VPN access, if you don't already it. To request VPN access, please fill out the form found here.
  • Your Computer's IP Address: You will need your work computer's IP address. Write this down in a safe place that you can access from home. Instructions for finding the IP are below:
    • Windows 10: Right click on the Start menu in Windows 10, you will get a pop-up menu, choose Command Prompt, then type in ipconfig and press enter on your keyboard.

      You will get a response in the Command Prompt in Windows 10. Find the section of ‘Ethernet adapter local area connection‘ or ‘wireless local adapter‘, you should find IPv4 Address with a number right to it, such as 192.168.0.100. This number is the local IP address of your computer which is running on Windows 10.

      You can also go to Settings >> Network and Sharing Center >> Wi-Fi or Ethernet to find your computer IP address if you are connected to the router through Wi-Fi or cable.

    • Windows 7: Click on the Start Menu >> Control Panel >> Network and Internet >> Network and Sharing Center >> Local Area Connection >> Details >> you will find the IP address under IPv4 Address.

Once the above two steps are completed, the following needs to be done:

At work:

  1. Ensure that Remote Desktop is enabled on the work computer: Open Start Menu, right-click My Computer >> Properties >> Remote Settings. Under Remote Desktop, enable "Allow connections from computers running any version of Remote Desktop."
  2. Click Select Users. You will need to give yourself permission to connect from a different computer. Click Add. Under "Enter the object names to select" type in your USDOne username (without the @sandiego.edu).
  3. The work computer must be powered on, and not asleep.

At home:

  1. Install and connect to the VPN client, Aruba VIA. Instructions for doing so can be found here.
  2. Open the Start Menu and search for Remote Desktop Connection under Programs.
  3. Enter the work computer's IP address.
  4. Log in using your USDOne credentials.

When finished, close the Remote Desktop Connection from its"X" near the top center of its window.  Make sure you sign out of the VPN connection in the Web browser window.

 


If you experience any issues or have any questions, please contact the Help Desk at 619-260-7900 or email help@sandiego.edu