Notice: Use of undefined constant sandiego - assumed 'sandiego' in /monalisa/Users/helpdesk-web/includes/footprints.phpi on line 51 Notice: Use of undefined constant edu - assumed 'edu' in /monalisa/Users/helpdesk-web/includes/footprints.phpi on line 51 Notice: Use of undefined constant its - assumed 'its' in /monalisa/Users/helpdesk-web/includes/footprints.phpi on line 51 Warning: Division by zero in /monalisa/Users/helpdesk-web/includes/footprints.phpi on line 51 Notice: Use of undefined constant resources - assumed 'resources' in /monalisa/Users/helpdesk-web/includes/footprints.phpi on line 51 Warning: Division by zero in /monalisa/Users/helpdesk-web/includes/footprints.phpi on line 51 Notice: Use of undefined constant downloads - assumed 'downloads' in /monalisa/Users/helpdesk-web/includes/footprints.phpi on line 51 Warning: Division by zero in /monalisa/Users/helpdesk-web/includes/footprints.phpi on line 51 Warning: Division by zero in /monalisa/Users/helpdesk-web/includes/footprints.phpi on line 52 What Operating Systems are supported by the ITS Help Desk? - FAQ (ITS Knowledge Base at the University of San Diego)

Information Technology Services

Drop Shadow

What Operating Systems are supported by the ITS Help Desk?

StudentStaffFaculty

The Help Desk provides support for the following Operating Systems:

  • Microsoft Windows XP (Home, Professional and MCE) (see below)
  • Microsoft Windows Vista
  • Windows 7 
  • Windows 8 (currently only supported on student computers until all USD applications have been tested and certified for use on Windows 8)
  • Apple Mac OS X 10.6 to 10.9 (Snow Leopard to Mavericks)
  • Linux

 

Windows XP Support Deadline

Support for Windows XP will end on April 8, 2014 when Microsoft classifies it as "End of Life" and stops providing security updates.  ITS is working diligently to ensure that all USD owned computers are either upgraded to Windows 7, or replaced with newer computers capable of running Windows 7, prior to this date.

 

Windows XP Security Risks

Computers running Windows XP will become a much greater security risk to our network infrastructure once support has been discontinued.  New vulnerabilities are discovered every day, and none of those will be patched for Windows XP after April 8th.  Not only will those computers be at increased risk of losing data or becoming inoperable, they will also become a risk to other more modern computers on the network.  


Action Required

Computers still running Windows XP after April 8th may be disconnected from the USD network to help mitigate the risk posed by these outdated systems.  If you are currently using a computer with Windows XP and have not yet been contacted by ITS, please reach out to us as soon as possible.  We have a number of options available to faculty and staff and want to make sure as many Windows XP computers are upgraded prior to April 8th as possible.