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Some Windows users may get this message in Noetix when attempting to view a report's output in Excel:

"In order to use the View In Excel feature, you need to have Microsoft Excel 2000/XP or the Office Web Components installed on your machine. Please contact your administrator or Noetix support for further assistance."


If you get this issue, please download and install the Office Web Components from Microsoft's website here.


Download and install as instructed, accepting the defaults during installation.  Log off Noetix (if logged on), close your web browser, and reopen a web browser window to Noetix.  Re-run your report and try again to view in Excel.  Watch for a yellow bar across the top or bottom of the screen to see if ActiveX prompts you about running this ActiveX control and run it if prompted.  You should be able to now view your report in Excel.



If you experience any issues or have any questions, please contact the Help Desk at 619-260-7900 or email

Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED (Limited Phone Support)

Torero Store Help Desk

  • Monday - Friday: 8 a.m. - 5 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED

Copley Library Help Desk

  • Monday - Thursday: 3 p.m. - 9 p.m.
  • Friday - Sunday - CLOSED
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