Information Technology Services

Drop Shadow

Connecting to the Network with a Corporate-Owned Computer

Student Staff Faculty

In order to use network resources at the University of San Diego, your computer must have administrator access to allow for installation of key network tools. If your computer is owned by a corporation or you do not have administrator access, the following will need to be installed by a system administrator before coming on to campus. Users who are unable to install the following applications will be unable to connect to the USD network and Internet connection.

SecureConnect

USD’s network makes usage of a client that will install essential tools for a computer to access the internet. Mainly, SecureConnect involves a certificate that will allow the computer to verify credentials and bypass the first blue Aruba login screen. Users who set up SecureConnect will be able to use our encrypted wireless network named ‘usdsecure’.

The client can only be installed on Windows XP (SP2 and above), Windows Vista (all SPs), OS X 10.5.8 or above, and iPhone/iTouch version 3.1 or above. Installation of the client can be started by going to the following website:

http://www.sandiego.edu/its/helpdesk/wirelessaddon

The client will install a USD security certificate and configure the client to connect using WPA/802.1x. If installed on a Windows computer, it will also install SecureW2 to handle encryption support. By using the client, the user will have to input his/her USD username and password, which will verify the installed certificate. Afterward, the client will have the computer automatically connect to the “usdsecure” wireless network.

For more information about SecureW2, you can visit http://www.securew2.com/.

SafeConnect

SafeConnect, not to be confused with SecureConnect, is a Network Access Control client used by the University of San Diego. On the computer, it is a simple client that checks for numerous requirements for accessing outer (non-USD) portions of the internet. The requirements include the following:

  • The installation of an antivirus program
  • Updated virus definitions for that program (See *Allowed List*)
  • Windows Updates is activated to automatically check for updates
  • No P2P (peer-to-peer) software is running

When browsing the internet, SafeConnect is seen as a white login screen. This screen is not bypassed by the SecureConnect client installation. Logging into this screen, though, will not have to occur too frequently during the day – verified credentials for SafeConnect last throughout the day.

Should a computer be detected as not having SafeConnect installed, the USD network will redirect a user’s web browser to send a link for installing it and any antivirus that has also not been installed. You can download the client from the following locations:

Antivirus

The University of San Diego networks require that antivirus is installed on all computers accessing the network. The SafeConnect client checks for compatible antivirus programs installed on all users’ computers (see Acceptable Antivirus list).

USD provides its own licensed Symantec Antivirus program to all students for no charge. Current students/staff/faculty can download it on the following website: http://www.sandiego.edu/unet/virus.php

Windows Update Notify

All computers used by students/staff/faculty on the USD network must alert users when Windows Updates are available. Occasionally, this is disabled by a system administrator through group policy. SafeConnect will check and make sure that computers are set to at least notify users of Windows Updates.

This option can be found under the Windows Update icon in the Control Panel for Windows Vista and 7, and in the Security Center for Windows XP. It can at least be set to “Notify me, but do not download or install.” If the options are grayed out, they must be reenabled by the system administrator.

Apple Updates for Macs

For functionality reasons, we recommend that all Apple computer users install all available system updates before coming to campus. These updates often include driver changes, which can improve wireless connectivity on campus. You can install these by clicking on the “Software Update” selection under the top-left Apple menu.

Up-to-Date Windows Drivers

In some cases, the computer will not be able to connect if its wireless drivers are incompatible with the network. Updating the drivers for the computer will ensure that it can accept the verified certificates and enter credentials correctly into the “usdsecure” network. The following page lists the minimum drivers required by our wireless network: http://www.sandiego.edu/its/helpdesk/kb/19934