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In order to use network resources at the University of San Diego, your computer must have administrator access to allow for installation of a network certification. If your computer is owned by a corporation or you do not have administrator access, the following will need to be installed by a system administrator before coming on to campus. Users who are unable to install the following applications will be unable to connect to the USD network and Internet connection.

Wireless Network 

If you were issued a temporary USD ID by Human Resources, please use the usdconnect wireless network to connect. Instructions can be found here- http://www.sandiego.edu/its/kb/197926

 

If you were not issued a temporary USD ID by Human Resources because you will only be on campus a short time, please connect to the usdguest wireless network. Instructions can be found here- http://www.sandiego.edu/its/kb/20817

Antivirus

The University of San Diego networks require that antivirus is installed on all computers accessing the network. USD provides its own licensed Symantec Antivirus program to all students for no charge. Current students/staff/faculty can download it on the following website: http://www.sandiego.edu/unet/virus.php

Windows Update Notify

All computers used by students/staff/faculty on the USD network must alert users when Windows Updates are available. Occasionally, this is disabled by a system administrator through group policy. This option can be found under the Windows Update icon in the Control Panel for Windows Vista and 7, and in the Security Center for Windows XP. It can at least be set to “Notify me, but do not download or install.” If the options are grayed out, they must be re-enabled by the system administrator.

Apple Updates for Macs

For functionality reasons, we recommend that all Apple computer users install all available system updates before coming to campus. These updates often include driver changes, which can improve wireless connectivity on campus. You can install these by clicking on the “Software Update” selection under the top-left Apple menu.

Up-to-Date Windows Drivers

In some cases, the computer will not be able to connect if its wireless drivers are incompatible with the network. Updating the drivers for the computer will ensure that it can accept the verified certificates and enter credentials correctly into the “eduroam” network. 

Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900
help@sandiego.edu

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED


Torero Store

  • Monday - Friday: 8 a.m. - 7 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED