Notice: Use of undefined constant sandiego - assumed 'sandiego' in /monalisa/Users/helpdesk-web/includes/footprints.phpi on line 51 Notice: Use of undefined constant edu - assumed 'edu' in /monalisa/Users/helpdesk-web/includes/footprints.phpi on line 51 Notice: Use of undefined constant its - assumed 'its' in /monalisa/Users/helpdesk-web/includes/footprints.phpi on line 51 Warning: Division by zero in /monalisa/Users/helpdesk-web/includes/footprints.phpi on line 51 Notice: Use of undefined constant resources - assumed 'resources' in /monalisa/Users/helpdesk-web/includes/footprints.phpi on line 51 Warning: Division by zero in /monalisa/Users/helpdesk-web/includes/footprints.phpi on line 51 Notice: Use of undefined constant downloads - assumed 'downloads' in /monalisa/Users/helpdesk-web/includes/footprints.phpi on line 51 Warning: Division by zero in /monalisa/Users/helpdesk-web/includes/footprints.phpi on line 51 Warning: Division by zero in /monalisa/Users/helpdesk-web/includes/footprints.phpi on line 52 E-mail going to outbox without sending - Informational (ITS Knowledge Base at the University of San Diego)

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If the account is a POP account or the settings in solution #5415 do not work, try cleaning junk files and/or doing and registry cleanup with CCleaner or another comparable program.

If you're an Exchange user using Outlook, be sure that Outlook is in Online mode. The easiest way to check for this is to click on the File menu. If you see a checkbox next to 'Work Offline', then Outlook is not connected to the server. Simply click on 'Work Offline' to remove the checkbox, which should put Outlook back online. Once online, you may want to click the Send/Receive button to send any messages left in the Outbox.