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If you try and access any USD services that use Java (such as Kronos, Blackboard, Oracle, etc.) and you receive the error message, you might have an out of date version of Java installed.  Users with older versions of Java 7 will receive the message "Application Blocked by Deployment Rule Set: Deployment Rule Set required Java version SECURE-1.7 not available".



If you receive this message, you can install the latest version of USD's special Java installer by visiting - please log in with your MySanDiego username/Password.  If you still receive this message after installing the latest version of Java, please contact the ITS Help Desk at (619) 260-7900 for further support.

Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED (Limited Phone Support)

Torero Store Help Desk

  • Monday - Friday: 8 a.m. - 5 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED

Copley Library Help Desk

  • Monday - Thursday: 3 p.m. - 9 p.m.
  • Friday - Sunday - CLOSED