Backups are a way to safeguard your computer’s information. A backup can be used to restore your files or have a duplicate in case things go wrong. It is highly recommended that you backup your own files, because computer issues can be unpredictable and set you back significantly.
To back up your files, consider what you want to save. If you want to save a couple of documents or some music files, a USB drive is usually fine. If you want to backup large files or a large amount of files, you may need an external hard drive. External hard drives can be bought at the Torero Store or at any most electronics stores.
You can additionally back up files through services such as Google Drive, Dropbox, and Box. Google Drive is an improved version of Google Docs, and allows you to upload any kind of file to Google’s servers. You can use up to 5 GB of Google Drive for free. Dropbox is another service that allows you to upload files to Dropbox’s servers, and also allows you to share files and folders with other users. You can use up to 2 GB of Dropbox for free. Box is an additional service that starts at 10 GB for free (personal use).
In the case of computer failure, it is sometimes possible for the ITS Help Desk to back up your files if the hard drive is salvageable. This service is for current students, staff and faculty only and is on a case-by-case basis. For on-campus residents this service is free. For off-campus residents this is $30. We can also extract specific files for you and put it on your personal USB, so you can use them on a different computer. For more information, please contact the ITS Help Desk at (619) 260-7900 or at firstname.lastname@example.org
Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110
Phone: (619) 260-7900
Help Desk at University Center 117
- Monday - Thursday: 7 a.m. - 7 p.m.
- Friday: 7 a.m. - 5 p.m.
- Saturday & Sunday - CLOSED (Limited Phone Support)
Torero Store Help Desk
- Monday - Friday: 8 a.m. - 5 p.m.
- Saturday - 9 a.m. - 4 p.m.
- Sunday - CLOSED
Copley Library Help Desk
- Monday - Thursday: 3 p.m. - 9 p.m.
- Friday - Sunday - CLOSED