Support Resources for Students
Get started with...
- Connecting to the Network with a Corporate Owned Computer
- StarRez (Housing Portal)
- Student Computer Requirements and Recommendations
- Torero Mail
- WebCT/Blackboard
- Wireless - SecureConnect/usdsecure
Newest Knowledge Base Entries
- FAQ: Help! I'm receiving emails from myself with weird characters in Torero Mail
- FAQ: What are the POP/IMAP settings for Torero Mail?
- Tutorial: How do I connect my iPhone or iPod Touch to the usdsecure wireless network?
- FAQ: Why Do I Need an ID to Use the USD ATS/ITS Computer Labs?
- Informational: ExamSoft used by Law School students
Did You Know?
Q: Are Windows 7 and Mac OS X 10.6 (Snow Leopard) supported on campus?The ITS Help Desk is currently testing the recently released Mac OS X 10.6 (Snow Leopard) and Windows 7. During this testing phase, these two operating systems are unsupported by the University of San Diego, and are not guaranteed to work with our ITS services. Below, you can see a list of what we have tested and the results/workarounds that currently exist. (For information on the compatibility of Mac applications not listed, please visit http://snowleopard.wikidot.com/)
| Windows 7 | OS X 10.6 | |
| Symantec Antivirus | BETA installer available - Contact ITS Help Desk | Not Supported - Symantec Is Currently Updating (See Norton Page for more information) |
| Safe*Connect | (Not yet tested) | (Not yet tested) |
| SecureConnect | Supported | Supported |
| MySanDiego | Works in IE8 with "IE7 Compatibility Mode" enabled. | (Not yet tested) |
| WebCT/Blackboard | (Not yet tested) | (Not yet tested) |
| Kronos | (Not yet tested) | (Not yet tested) |
| Oracle Financials | (Not yet tested) | (Not yet tested) |
| Banner | (Not yet tested) |
(Not yet tested) |
| VPN (EGate) | (Not yet tested) | Upgrade Requires Extra Steps - See 24153 |
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