Support Resources for Staff

Get started with...

• Connecting to the Network with a Corporate Owned Computer
• Exchange
• Wireless - SecureConnect/usdsecure

Newest Knowledge Base Entries

• Informational: USD Computer Standardization
• FAQ: Mac users that need to access Noetix
• Tutorial: How do I connect my iPhone or iPod Touch to the usdsecure wireless network?
• FAQ: Why Do I Need an ID to Use the USD ATS/ITS Computer Labs?
• FAQ: Unable to export Noetix reports to Excel

Did You Know?

Yes! Wireless access is available campus wide.  We have three different wireless network names, or SSIDs, each with a different purpose.

Current students, staff, and faculty who use the wireless often are encouraged to connect to 'usdsecure'. This network provides the most security and will save your login information to speed up connecting to the network.  To configure your computer for 'usdsecure', you can run our SecureConnect tool found at http://www.sandiego.edu/its/helpdesk/wirelessaddon

If you use the wireless rarely, or are unable to install the SecureConnect tool, current students, staff and faculty can connect to 'usd'.  You will need a MySanDiego username and password to access the 'usd' wireless network. Please be aware that if you disconnect from the wireless network, turn your computer off or put it into sleep mode, you will need to log back into the Aruba Wireless Network with your MySanDiego username and password.

Finally, guests and alumni can connect to the 'usdguest' network.  To use this network, users must pay a minimal fee ($5 for a day, $15 a week, or $30 a month) with a valid credit card.