Support Resources for Staff

Get started with...

• Are Internet Explorer 9 and Firefox 4 supported on campus?
• Connecting to the Network with a Corporate-Owned Computer
• Exchange
• Exchange Email - How to Change Your Password
• How-to correct a VAX icon error: "Path not found"
• iPad Support and Performance Limitations
• New Employee or Non-employee (Consultant) Account Creation Process
• Problems using CE6 on WIN 7 computer getting error messages
• Self-Upgrading to Microsoft Office 2010 for Windows
• Standard Printers
• Windows 7 Missing Briefcase fields
• Windows 7 training link
• Wireless - SecureConnect/usdsecure

Newest Knowledge Base Entries

• Tutorial: How to reset the Oracle password
• Tutorial: How-to install a Campus Card Printer
• Tutorial: How to fix Outlook when continually asking to download email as a HTML file
• Tutorial: How-to Create a Mail Merge in Outlook 2010
• Tutorial: How to Set up Exchange on Outlook 2010

Popular Downloads

• Symantec Endpoint Antivirus
• Desktop Wallpaper
• Torero Ringtone

Did You Know?

If your Active Directory (AD) password has expired, you may be prompted to change your password when you log in to the Microsoft Exchange (OWA) website.  If you visit http://exchange.sandiego.edu and log in with your expired password, you will see a white page with boxes for your username, old password, and new password.

If you need to change your password on this page, please add @ad.sandiego.edu to your username.  For example, if your username is joe, type joe@ad.sandiego.edu in the box.

Please make sure your new password is not a repeat of an old password you have used, is at least 8 characters long, contains a letter/number/symbol, and is not based on a dictionary word.