My Network drives are missing or access is denied? What can I do?

If some or all of your shared network drives are missing after you login, try logging out (rather than restarting or rebooting), then logging back in. This procedure will usually remap your drives.

If you are having problems with your H: drive and getting an 'Access Denied' message, try the following procedure:

1. In My Computer, right click on your H: drive, then select 'Disconnect'. The drive should disappear.
2. Go to the Start menu and select Log Off
3. When the login screen appears, log back in.
4. The drive should map correctly.

If you continue to have problems, please contact the ITS Help Desk at x7900 or submit a support request.

Related Knowledge Base Entries

• "Initializing root folder to display" error
• Faculty Network Storage