Frequently Asked Questions for Software:Operating System
What Operating Systems are supported by the ITS Help Desk?
The Help Desk provides support for the following Operating Systems:
- Microsoft Windows XP (Home, Professional and MCE)
- Microsoft Windows Vista
- Windows 7 (currently only supported on student computers until all USD applications have been tested and certified for use on Windows 7)
- Apple Mac OS X
- Linux
How do I turn on Automatic updates for Windows XP?
Start menu ->
Settings ->
Control panels ->
Select: Automatic Updates
Verify or click radio button next to "AUTOMATIC (recommended)".
Select a time when your machine will be powered on, and you wont bother you while its updating.
Example: Everyday at 12 while your at lunch. If you leave your machine, the default time of
3am everyday is fine.
click OK.
Settings ->
Control panels ->
Select: Automatic Updates
Verify or click radio button next to "AUTOMATIC (recommended)".
Select a time when your machine will be powered on, and you wont bother you while its updating.
Example: Everyday at 12 while your at lunch. If you leave your machine, the default time of
3am everyday is fine.
click OK.
Are Windows 7 and Mac OS X 10.6 (Snow Leopard) supported on campus?
As of June 2010, ITS is supporting Mac OS X 10.6 (Snow Leopard) for both students and university-owned computers. There are no known compatibility problems with this operating system.
ITS provides support to our students using Windows 7, but we have not yet deployed Windows 7 across campus. Desktop technicians are currently testing applications and preparing a plan for Windows 7 upgrades. We ask users of university-owned computers to hold off on upgrading to Windows 7. We will let users know of upgrade plans when they are finalized.