1	"Academic" Academic Technology Services
2	Information Technology Services (ITS) ITS
3	Academic Technology Services (ATS) ATS
4	Academic Technology Services
5	Academic Technology Services
6	Academic Technology Services
7	Academic Technology Services
8	Academic Technology Services
9	Academic Technology Services
10	iTEAM Who’s Who
11	iTEAM Services – Faculty Support Instructional Design & Consulting Technology Training Workshops By appointment Online Research and Analysis of New Technologies Course Improvement Program Student Technology Assistants (STA)
12	Supported Technologies Adobe MS Clickers Wimba Streaming Media Podcasting Videoconferencing (Polycom/Sony) Mac/PC/Linux LMS - CE6 For all university supported product training: http://www.sandiego.edu/ittraining
13	Learning Management System (LMS): CE6* Started in 1998 450 per semester 399 instructors CE6 used in 40% of all courses
14	CE6 Integrated Applications Wimba Live Classroom Voice Tools Video Conferencing Podcasting made simple Streaming media Audio/Video – self-serve uploading of on-demand materials Live Broadcasting of campus events also available Respondus Podcasting Wikis/Blogs/Social Software For all university supported product training: http://www.sandiego.edu/ittraining
15	Contact Us Instructional Media Services (Jim Straub – Director Instructional Media Services) Request form for production services: http://www.sandiego.edu/its/instructtechservices/vidrequest.php Additional information – production: Miles Johnston – milesj@sandiego.edu, x5943 Digital graphic design : Allen Wynar - awynar@sandiego.edu, x2271 Live streaming broadcast : Ed Ybarra – eybarra@sandiego.edu, x7796 Classroom technology trouble reports: http://www.sandiego.edu/its/instructtechservices/trouble.php Classroom technical assistance – John Frazer – jfrazer@sandiego.edu, x4182 Equipment lending circulation desk – x4567 Policy (Karen Reed – Director Policy and Planning) CAN-SPAM, Desktop Equipment Replacement, Internet Acceptable Use Policies, Multimedia Equipment Use, Standards for Equipment to USD Network, Web Page Policies http://www.sandiego.edu/its/policies/internet.php
16	Contact Us Computing Labs (Maureen Dominguez – Manager) http://www.sandiego.edu/its/labs Lab Reservation Request: http://www.sandiego.edu/its/labs/labrequest.php Maureen Dominguez - msilva@sandiego.edu, x2765 Serra 205 (PC & Mac) Serra 156 (PC & Mac) Maher 114 (PC) Olin 122 (PC) Serra 163 (LINUX) Web Services (Joy Brunetti – Web Coordinator) Personal Web Sites – http://www.sandiego.edu/unet/web/ Web Development Resources - http://www.sandiego.edu/web/
17	Contact Us Tech Support Center (Rosy Vacchi – Director Desktop Support Services) tsc@sandiego.edu http://www.sandiego.edu/its/techsupport/ (619) 260-7900 Online Service Request Form - http://www.sandiego.edu/its/techsupport/service.php Instructional Design and Training (Jamie Green – Sr. Instructional Support Analyst) Training workshops calendar – http://www.sandiego.edu/ittraining Course improvement consulting Student technology assistant program Instructional Design & Consulting Appointments iteam@sandiego.edu Academic Technology Services: http://www.sandiego.edu/ats/
18	Contact Us Academic Technology Services http://www.sandiego.edu/ats Sr. Director of Academic Technology Services 619 260-2298 Shahra Meshkaty (meshkaty@sandiego.edu)