Faculty IT Resources
ITS New Faculty Orientation 2009
Fall 2009 New Faculty Technology Orientation
August 27th 8:30AM - 11:20AM
Mother Rosalie Hill Hall Reading Room, 2nd floor
New to USD? Welcome and have no fear!
ATS is the largest unit of ITS with over 40 professional staff and over 40 students to support services that we offer to the academic community.
- MySanDiego-setup your account
- Order Your New Computer
- Find out about Technology on Campus
- Other Support and Services
- File Backup/Storage
If the information you're looking for is not on this page, don't hesitate to call us at x4810 or e-mail ats@sandiego.edu. Our services and departments are detailed on the diagram to the right (click to enlarge).
1. MySanDiego
Upon obtaining your Banner ID from HR, the first thing you need to do is open your MySanDiego account. This will serve as your e-mail account, your CE6 (WebCT/Blackboard) username, your personal web space, gives you access to password protected sites and forms on the university web sites, and best of all, it will give you access to the MySanDiego portal.
- Create Your
MySanDiego Account
- For help, step-by-step instructions are available for creating a new MySanDiego account.
With MySanDiego, you can do and access the following:
- MySanDiego: Online portal/USD community
- Webmail: USD Mail System (All new faculty will be on Exchange- and we are in the process of migrating the entire campus to Exchange)
- Your Course Rosters (requires login)
2. Order Your New Computer
Next please learn about the computing options available to you at USD. If you haven't done so already, please review our supported hardware specifications and select a system that is right for you:
Ordering Computer- we encourage that you consider a laptop instead of desktop as we move forward. But you have a variety of options to make your preferred selection.
If you are a new faculty, you should have received the link for ordering new computer equipment in a welcome letter from Academic Technology Services (this form does not require a USD username and password if you have not established that account yet). If this is not the case, please contact Liza Peterson-Gary or Yesenia Maybee.
- Information Technology Services computer replacement program, provides one “standard” computer per qualified members of the university. These computers are generally on lease program being replaced every three to four years.
- All computers come pre-installed with Microsoft Office (site licensed), Internet Browsers, and Anti Virus. Upon request and at no additional cost, software that we have site license agreement for can be installed. These software include EndNote, ArcGIS, and Respondus.
- Any additional configurations (other than the standard hardware or above listed campus licensed software), will require pre-approval from the departmental liaison to cover the cost.
- Upon submission of requests, computers will be ordered and configured by our staff and will be shipped to the designated department or room as specified in the order form.
Software at USD- please visit the site to learn which software are available to you at no charge and which specialize software that you need to departmental authorization before you submit your request via the online form. If you have any questions regarding software, send an email to ats@sandiego.edu.
3. Technology Available
Learning Management System (WebCT Campus Edition 8/BB)
We use WebCT campus edition 8 (AKA Blackboard) at USD. Please register for an introductory quickstart training so that we could assist you with your online course development. Attending the introductory training is a pre-requisite to release of an online course. This applies to faculty members who have used Blackboard system previously as there are many USD specifics that we need to communicate for a successful course delivery.
Next, please see a listing of available technologies on campus by visiting the Teaching Technology sites.
4. Other Information and Resources
Other Useful Links: We have 24/7 Help Desk
- ITS Help Desk and Desktop Support
- Search the Help Knowledge Base
- Submit a Help Request online (requires login)
Please see these other sites (categorized by type) for additional information
Instructional Support and Training | iteam@sandiego.edu | x7400
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Learning Management System (LMS) at USD is CE6 (WebCT/Blackboard). Please visit links below to learn more about our policy, training schedule and access information. Training is required before we create and release an online course (please do not ask for exception - this applies even if you were using the product at previous institution too due to many USD specific features that needs to be communicated).
- LMS-CE6 (WebCT/Blackboard) eLearning Support
- LMS-CE6 (WebCT/Blackboard) Login
- WebCT/BB Course Request Form (after you attend a QuickStart workshop)
- IT-Training Workshop- Calendar/Registration
Computing Labs | supers@sandiego.edu | x2765
Instructional Media Services | x4567
[pdf
318 KB]Policy and Standards
Web Services | web support@sandiego.edu | x7600