Faculty IT Resources

Fall Faculty Technology Boot Camp - Mark Your Calendars!
Friday, August 26 & Monday, August 29, 2011
Before the new semester begins, get up to speed on the latest teaching and classroom technology!

Apple iPad Presentation - Register to attend on 8/29/2011!
Apple reps will be on hand to demonstrate the iPad and discuss mobile device trends. Discover apps for teaching and learning!

Welcome!

ATS is the largest unit of ITS with over 40 professional staff and over 50 students to support services that we offer to the academic community. We work very closely with all other ITS partners to bring you the most reliable infrastructure and network operations that we possibly can. The steps below will help get you started.

1. Getting your Banner ID and creating your MySanDiego account

By now you should have received an email from the Vice President and Provost's Office with an attachment, the Confidential Employee Information form. The instructions in the email provice you with information for the return of this form to Human Resources. Once received, HR will enter that information into their system. An ID will be generated and you will be sent an email notifying you of your Banner ID number. With your new Banner ID in hand, you will be able to open a new account. Go to the MySanDiego portal, click on 'Open an Account' and follow the instructions. MySanDiego is the online USD community resource, where you will access your course rosters (on the Teach/Advise tab) and have access to many other information channels.

If you experience any difficulty setting up your account, please contact our Help Desk at 619-260-7900 for assistance.

2.How to order your new computer

If you have not already placed an order for your new computer, please click here. We encourage you to consider a laptop instead of desktop as we move forward, but there are a variety of options available to you, so make your preferred selection when you order your computer.

Information Technology Services Computer Replacement Program, provides one “standard” computer per qualified members of the university. These computers are generally on lease program being replaced every three to four years.
All computers come pre-installed with Microsoft Office (site licensed), Internet Browsers, and Anti Virus. Upon request and at no additional cost, software that we have site license agreement for can be installed. These software include EndNote, ArcGIS, and Respondus.
Any additional configurations (other than the standard hardware or above listed campus licensed software), will require pre-approval from the departmental liaison to cover the cost.
Upon submission of requests, computers will be ordered and configured by our staff and will be shipped to the designated department or room as specified in the order form.

If you have any difficulties, please contact the Computer Order Desk (crp@sandiego.edu x4167).

3. How to order your software

Please visit the Software site to learn which applications are available to you at no charge. Important: Specialized software requests may require departmental authorization before you submit the online form and may subject to a departmental charge.

Standard Printers - ITS as part of the green initiative is moving towards purchase of multi-function printers for departmental use. Please contact your department chair.

Additional forms may be required

Please take a moment to review our Policy on Responsible Use of University Computing Resources, the university's computing guidelines. Upon your arrival we will need your signature on our Staff and Faculty User Registration Form to be submitted to Maher 170 or turned in to us at orientation. This is required in order to provide you with access to additional university systems such as Active Directory (AD - for Exchange, the faculty/staff email system) and faculty storage space. Student email is powered by Google.

What technologies, support & services are available on campus?

The following are major support units within ATS along with some of the services they provide. For additional information about any of these areas, please click on the name of the unit (hyperlinked in each of the colored bars below or on the illustration at the top of this page), or contact them at the email or phone numbers provided.

Instructional Support and Training | iteam@sandiego.edu | x7400

What teaching technologies are supported and available to me at USD?

Supported Technology at USD - A listing of the applications and products we support

What is the Learning Management System and how do I get a course online?

The current Learning Management System (LMS) at USD is Blackboard CE8 (formerly WebCT). We are also piloting Blackboard 9.1 as we prepare to migrate to a new LMS. New users' courses will automatically be activated on the new platform in order to avoid having to learn both systems. Please visit links below to learn more about our training schedule and access information. Attending the introductory training is a pre-requisite to release of an online course. This applies to faculty members who have used the Blackboard system previously as there are many USD specifics that we need to communicate for a successful course delivery.