Information Technology Services

Drop Shadow

Cognos Upgrade December 13 - 15 2014

Scheduled Maintenance from 12:00am Tue Dec 10, 2013 to 12:00am Tue Dec 10, 2013

On Friday, December 13 2013 beginning at 5pm, Information Technology Services (ITS) will begin an upgrade on Cognos, one of USD's major business reporting tools.  This upgrade will be completed on Sunday morning, December 15 2014. During this time, the system will be unavailable and no scheduled reports will be run.  Systems such as Banner, Oracle, and Noetix will not be affected during this upgrade.

We appreciate your understanding as we work to complete this upgrade to ensure the highest levels of service and reliability. If you have any questions, please contact the ITS Help Desk at 619-260-7900 or by email at help@sandiego.edu.

Contact ITS Help Desk for more information.

Alert last edited 7:17am Wed Dec 11, 2013

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