Wednesday, January 16, 2013
1/19/2013 9:00pm
The upgrade is complete and all systems are back up and running.
We appreciate your understanding as we performed this upgrade to meet the growing needs of the USD community while ensuring the highest levels of service and reliability. If you have any questions, please contact the ITS Help Desk at 619-260-7900 or by email at helpdesk@sandiego.edu
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8;25pm
EBS Prod
Hyperion PROD
Banner Prod
Cognos Prod
BDMS Prod
MySanDiego Portal
SharePoint Prod
Noetix Prod
ODS Prod
OBIEE
SASDEV
SASPROD
are back up
Update 1/19/2013 7:55pm
Hyperion, Cognos ODS,StudioAbroad,Noetix are up
Update 1/19/2013 6:55pm
Sharepoint is back on line. Pharos printing is back up - lab printing should functioning normally
Update 1/19/2013 6:10pm
The systems outage scheduled to be complete by 6:00pm today, ran into some hardware problems/failures. We believe all issues are fixed and are bringing systems back online right now. Please check back for updates
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On Friday, January 18, 2013, beginning at 6:00pm the Information Technology Services department (ITS) will be shutting down a number of business critical systems in preparation for a major storage upgrade. All systems will be brought back online by approximately 6 p.m. on Saturday, January 19, 2013.
Systems being taken offline for this upgrade:
Banner
MySanDiego Portal (my.sandiego.edu)
IAM
Cognos
Kronos Timecards
DARS
AppXtender (BDMS)
Sharepoint
Oracle HR & Financials
Blackboard
Pharos
Systems that will remain available during this upgrade:
Library Systems
www.sandiego.edu
Exchange Email
Torero Mail (powered by Google)
VPN (eGate)
Desktop fileshares
MICROS Point of Sale systems
R25 hosted solution
We appreciate your understanding as we perform this upgrade to meet the growing needs of the USD community while ensuring the highest levels of service and reliability. If you have any questions, please contact the ITS Help Desk at 619-260-7900 or by email at helpdesk@sandiego.edu
Contact Help Desk for more information.
