Technology Orientation for Faculty

Welcome, Faculty to USD! Academic Technology Services (ITS) provides a variety technology hardware, software and web-based application to support the needs of faculty in the delivery of highly engaging educational experiences, both in the classroom and online. This page is intended to provide an overview of the products, services, and support available to get faculty started using the technology and systems at USD. Please also download these assets as a reference. 

ATS At-A-Glance

New Faculty Orientation Slide Deck

Get Started!

Follow these three steps to get started with accessing the University of San Diego systems. 

USDOne

Step 1. Using your Banner ID, claim your USDOne account by visiting this link: https://usdone.sandiego.edu/app/#/register. You will use your USDOne login to access the portal, eMail (Google Mail), Blackboard Ole and many more services. 

MySanDiego Portal

Step 2. MySanDiego is the university’s portal, offering a variety of resources including: Your Course Listings, Find People, Academic Resources, News and Emergency information and more. To locate the portal, point your browser to the following address and log-in https://my.sandiego.edu.

Software Central

Step 3. ITS software Central team helps provide the University community with software licenses in the most cost efficient manner possible. For more information about qualifications and software titles, email at software@sandiego.edu or visit us at www.sandiego.edu/its/software.


Get Started in Your Classroom

ATS provides a robust set of hardware and software choices to engage your students in and out of the classroom. Our Instructional Media Services team supports all the technology hardware deliver in your classroom and the Instructional Support and Training team support our Learning Management System, Blackboard. Below are two videos to familiarize yourself with the technology options available to you.

Tech in the Class

USD classrooms contain four different levels of technology. Every classroom is equipped with a video projector at a minimum while many have advanced features such as electric screens, sound systems, document cameras and wireless collaboration. This video will provide you with an in-depth look at how to use the technology available in your classroom. If you need to know the technology you have in your classroom, please reference the Classroom Technology Search functionality

Ole! Blackboard LMS

Blackboard 9.1 is USD's Learning Management System and is accessed by navigating to Ole.SanDiego.edu.  Watch this video to learn more about how to use this tool to engage your students outside of the classroom. To get started with Blackboard:

  1. Complete Bb Orientation Online or Onsite. Visit our training calendar to register.
  2. Request a Blackboard Course
  3. Get more online tutorials at help.blackboard.com

Get Support

Academic Technology Services provides a variety of training and support for both faculty and students. Our Client Support Help Desk, Instructional Media Services and Instructional Support and Training are available to address common questions to supporting custom projects or initiatives. Please feel free to reach out to our teams if you have any questions or learn more about the support we provide by navigating to our Teams sites. 

Help Desk

Client Support Services consists of two primary support teams—the Desktop Technical Team and the ITS Help Desk. The Help Desk is the primary resource to contact if you have issues or concerns with technology on campus, and your single point of contact for any ITS question or request. 

Media Services

The Instructional Media Services (IMS) is available to support you in the use of the Classroom technologies or provide filming and video editing support. If you would like training or more information on these services please contact IMS:

iTeam

The Instructional Support and Training team partners with faculty to incorporate instructional technologies to enhance teaching and learning. Our primary role is to provide support, training, and consultation on existing technologies or innovative emerging technologies.