Maureen Dominguez

Maureen Dominguez
Phone: (619) 260-2765
Office: Serra Hall 205A

Lab Manager

As the Lab Manager for the Academic Technology Services department, I manage two general computing labs, one Linux lab and eight instructional computing labs here on campus. I supervise and work with a staff of over twenty-five Lab Assistants and two full-time Lab Supervisors. I am responsible for the scheduling of our labs and the coordination, installation and replacement of our computer labs on campus. Part of my job is assisting users in our general labs with troubleshooting software programs, navigating them through our print and wireless printing systems, proctoring math placement exams, 3-D printing, scanning of documents and training of our Lab Assistants and Supervisors.  Our ATS labs are responsible for check-out of Laptops, chargers and accessories for students on a daily basis and are open 6 days a week. Each semester I co-teach with the Technical Lab Supervisor, 30-minute tips and tricks classes in our collaboration corner based on the needs of the students. We often cover programs such as Microsoft Office, Campus Cash, 3-D Printing, Mobile Printing and Blackboard. I also support the maintenance of the ATS Labs website on a daily basis and support the ITS Help Desk with troubleshooting in some of our neighboring instructional classrooms and any walk-ins throughout the day. Lastly, I coordinate and run part of the Name Pronunciation for graduating seniors during Grad Fest and in our Kiosk areas after Grad Fest. I have been a member of the ATS department for over 20 years and continue to work with multiple departments to improve the student and faculty experience.