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ITS Alerts

Scheduled Maintenance from 6:30pm Fri Mar 21, 2014 to 8:00pm Sat Mar 22, 2014

UPDATE 3/22/14 6:00PM :We have completed the Banner 8.6 upgrade and Banner INB and Self-Service for Students, Financial Aid and Faculty is now available.

 

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From Friday, March 21st at 630pm to Saturday, March 22nd at 8pm, Information Technology Services (ITS) will be completing an upgrade affecting Banner INB, Banner Self-Service for Student and Financial Aid and Faculty Self-Service. These systems will be unavailable during this upgrade window. The MySanDiego Portal will remain accessible during this time. However, any Portal channels which connect to Banner, such as Financial Aid will display an error during this upgrade time.

The COGNOS upgrade scheduled for March 21st and 22nd has been postponed until Sunday, March 23rd

We appreciate your understanding as we work to complete this critical upgrade with our vendor to ensure the highest levels of service and reliability. If you have any questions, please contact the ITS Help Desk at 619-260-7900619-260-7900 or by email at help@sandiego.ed

 

 

Contact Help Desk for more information.

Alert last edited 7:34pm Sat Mar 22, 2014

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Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900
help@sandiego.edu

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED (Limited Phone Support)


Torero Store Help Desk

  • Monday - Friday: 8 a.m. - 5 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED


Copley Library Help Desk

  • Monday - Thursday: 3 p.m. - 9 p.m.
  • Friday - Sunday - CLOSED