The rapidly changing conditions in society, in general and within the University of San Diego in particular, call for increased communication between managers, supervisors and staff employees. As we work through issues relating to dramatic changes in technology, a greater diversity of cultures within the campus community, and the need to always do more with limited resources, there is an increasing need to link organizational goals with the performance of individual employees.
A performance management system, which is recognized as an ongoing process of observing performance, coaching employees, and giving them feedback, allows managers to effectively identify the goals of the department/division and each individual employee’s contribution to those goals. An effective performance management program is an important element of any supervisor’s assignment and requires no small commitment of time. In the long term, a well managed program should save time through increased productivity and averted problems.
The University of San Diego’s performance evaluation system affords us the opportunity to:
- Provide a mechanism for managers to motivate and provide rewards and recognition to employees while supporting the achievement of the organization’s goals and objectives.
- Develop a road map for the future, so the direction of the organization is clear, and the expectations of each employee are clearly identified.
- Provide a vehicle for communicating with employees and coaching them to help achieve individual performance goals and objectives which support the organization’s mission and goals.
- Provide an ongoing process of performance planning, coaching and giving immediate feedback.
- Foster an effective dialogue for communications to monitor and reinforce desired actions.