After Hours

After Hours

To receive care or medical advice after hours try one of these options:

  • Calling a 24/7 Nurse Advise Line

Most insurance companies have a 24 hours a day nurse advice hotline that are available to help with a wide range of health topics and concerns.  The number is usually located on the back of your insurance card or can be accessed by calling member services.  

If you are a student with the Student Health Insurance Plan through the University, Aetna's Informed Health Line is 800-556-1555 and can be called 24 hours a day.

For non-urgent after hours care you may be able to get the care you need and save time and money by visiting a:

  • Urgent Care Center staffed with family, pediatric, ER and internal medicine doctors.  They treat certain conditions right away that are not as severe as emergencies.  Often times the out of pocket co-pay is less expensive then the emergency room.
  • Minute Clinics are often found in a major pharmacy or retail store, ie. CVS, Rite-Aid, Wal-Mart, or Target.  They are usually staffed with physician assistants and nurse practitioners onsite to treat basic health conditions.
  • Walk-In Doctor's Office that are staffed with family practice doctors who can treat many things even if you don't have a regular scheduled appointment. 

The Student Health Center is closed weekends and most major holidays.  Same day appointments are usually available and can be booked online

A Student Health Center provider can be contacted by phone after hours for advice regarding URGENT medical questions that cannot wait until the SHC re-opens. The SHC provider can provide medical advice for urgent problems over the phone, (e.g. whether the student should go to the ER or can wait be seen at the SHC when it opens) by dialing Public Safety at 619-260-7777. The SHC provider generally will not be ablt to treat, call in prescription medications or refills over the phone.

For Non-Urgent advice questions after hours, contact your medical insurance plan’s 24/7 Nurse Advice Line (see above) or schedule an appointment with the health center.   For questions about insurance, visit USD's Insurance Website.

For on campus emergencies dial 619-260-2222.  For off campus emergencies dial 911 or visit the nearest emergency department