Frequently Asked Questions

Below are frequently asked payroll questions. Scroll down and click on the + sign to reveal the answers to your questions.

  • What are the hours of operation for the Payroll Department?
  • How do I contact the Payroll Department?
  • Where is the Payroll Department located?
  • When is payday?
  • Where do I pick up my paycheck?
  • What if I lose my pay check?
  • What is Direct Deposit and its benefits?
  • How do I sign up for Direct Deposit?
  • Where can I find my bank routing/ABA number?
  • How do I change my Direct Deposit account?
  • When is overtime and double-time calculated?
  • How do I get my W2 reissued if I did not receive it in the mail or I lost it?
  • What is employee self service?
  • What does it mean to claim exempt from federal or state income taxes and how do I claim exempt?