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Voluntary Meal Plan FAQs

2016-17

Terms and ConditionsContact 

 

Select your Meal Plan Today

Log on to MySanDiego portal and go to the Meal Plan channel:

  • Continuing Students (Commuters and Residents): You may purchase your voluntary Meal Plan online via MySanDiego portal by selecting the My Torero Services tab. Then find the Meal Plan channel.
  • New Students (Residents): Many resident undergrads are required to have a Meal Plan: click to view Required Meal Plans. If you are not required to have a plan you may select one of the Voluntary Meal Plans that are listed on this page. You may select your plan within the MySanDiego portal
    • Once you are accepted to the university and have received your Torero ID #, you may purchase your Meal Plan online via the MySanDiego portal Meal Plan channel. (During OLe Weekend/orientation, new students will receive their Torero ID card when they check-in to their residence hall.

Info on this page is for 2016-17 Voluntary Meal Plans. For 2017-18 Meal Plans click here.



FAQ's:

How to Choose and Purchase a Voluntary Meal Plan

Q1:  What Meal Plans are available?

Q2:  How do I purchase a Meal Plan?

How the Meal Plan Works

Q3:  How does my Meal Plan work?

Q4:  How may I use my Meals/Meal Equivalencies?

Q5:  How may I use my Dining Dollars?

Q6. Can I convert unused meals or Dining Dollars to Campus Cash?

Q7:  How may I use my Campus Cash?

Q8:  What if I use all my Meals before the end of the semester?

Q9:  What happens to my unused Meals at the end of the semester?

Q10:  May I use my friend's Meal Plan or let a friend use mine?

Q11:  Are there Guest Meals?

Q12:  May I change or cancel my Meal Plan?

When a Meal Plan May be Used

Q13:  When are my Meals active? May I use my Meal Plan during holiday breaks?

Q14:  May I purchase a Meal Plan for intersession or summer session?

About Your Torero (ID) Card

Q15:  What if I forget my Torero Card?

Q16:  What happens if I lose my Torero Card?

General Information

Q17:  If I need help or have any dining concerns, who do I contact?

Q18: As a student do I pay tax on food and beverage purchases?

Q19: What are the additional dining policies?



Q1: What Meal Plans are available?

All students are given a variety of Meal Plan options designed to fit individual eating habits and busy academic schedules. Whether you are interested in a hot breakfast, lunch on the run, a late night snack, vegetarian, gluten-free or Halal meals, there are options for everyone who selects a Meal Plan.

Note: Residents may be required to have a Meal Plan. The minimum required resident plan, that will be assigned for the academic year, is determined by student's residential status and total number of eligible units. Click to view Required Resident Plan info.

VOLUNTARY Meal Plans

Commuters, Graduate, Law School, and Resident Students with 60 or more units, may choose a Voluntary Plan:

Plans Meals Per Semester  Equivalencies Per Semester Guest Meals per Semester Dining Dollars Cost per Semester
Best Value:
Torero 135
65 70 6 $1,059.15 $2,289.00
Torero 120 60 60 5 $952.60 $2,059.00
Torero 105 55 50 4 $732.15 $1,716.00
Torero 75 40 35 3 $575.50 $1,288.00
Torero 45 25 20 2 $413.40 $858.00
Torero 30 15 15 1 $216.20 $527.00
Basic 20 20 0 0 - $218.00

Q2: How do I purchase a Meal Plan?

Students may select the plan of their choice online via the MySanDiego portal. Look for the My Meal Plan channel within the My Torero Services tab. In order for your plan to be uploaded to your account in a timely manner it is recommended that you select a plan by July 1 for the fall semester.

Once a plan is purchased for the year, that will be your plan for the fall and spring semesters. You will be automatically assigned the same Meal Plan that you have in the fall for the spring semester, unless you change your (voluntary) plan within the first ten class days of the fall semester.

  • Students, who are eligible for a voluntary plan, may purchase one at any time during the semester.
  • Dining Dollars and Campus Cash may be purchased at any time during the semester.
  • All students may increase their Meal Plan at any time during the semester.

Q3: How does my Meal Plan work?

In order to use your Meal Plan, you must present your Torero (ID) Card at the register. Meal Plans are made up of different elements: Meals, Dining Dollars, Equivalencies, and Guest Meals.

  • Meal Plan Meals may be used at Pavilion Dining for dinner daily, and brunch on weekends. A scanner reads your card's magnetic strip and deducts one Meal from your plan. The terminal will then display how many meals you have remaining for the semester. More Meal info.
  • Dining Dollars may be used for food purchases at dining areas across campus, just tell the cashier you would like to use Dining Dollars. More Dining Dollar info.
  • Most Meal Plans include Equivalencies, which may be used in campus dining areas during daily dinner and brunch on weekends. Meal Equivalencies have a value of $8.25. More Meal Equivalency Info.
  • Most Meal Plans include complimentary Guest Meals, which may be used to pay for a guest when dining at Pavilion Dining. Let the cashier know that you would like to use a Guest Meal. More Guest Meal Info.
  • You may also pay for food and beverage purchases and more using Campus Cash. More Campus Cash Info.
  • Without your ID Card, you must use another form of payment to complete your transaction (such as Cash, Visa or MasterCard).

Q4: How do I use my Meal Plan Meals and Equivalencies?

MEALS
Meal Plan Meals may only be used at Pavilion Dining for "unlimited access" brunch (weekends) and dinner. Unlimited access means you swipe one meal (or pay the door price if you do not have a a Meal Plan) and can return for seconds and more during the meal time frame.

You may use one meal during the following hours at Pavilion Dining (hours subject to change):

  • Dinner - Monday through Friday 4:30 to 9 p.m., Saturday and Sunday 5 to 9 p.m.
  • Brunch - Saturday and Sunday 10 a.m. to 2 p.m.

Dining Dollars, Campus Cash, Cash, Visa or MasterCard may also be used to pay for entrance to Pavilion Dining unlimited access dinner and brunch at the rate of $13.65. When paying with a Meal Plan 'meal' you could be saving over $4 off this price.

A la carte prices apply for breakfast and lunch Monday-Friday in Pavilion Dining. You may use Dining Dollars, Campus Cash, Cash, Visa or MasterCard to pay for a la carte items.

Meals expire at the end of each semester on the last day of undergraduate finals. Meals do not roll over semester to semester.

EQUIVALENCIES
Most plans include Meal Equivalencies. A Meal Equivalency has a value of $8.25 and may be used once during the dinner and brunch time frames at any open retail dining location. When using your meal equivalency, the maximum value is $8.25. For example: if your check comes to $8, one meal equivalency will be deducted from your plan. The difference will not be refunded or carried over. If your check is over $8.25 you may pay the difference with Dining Dollars, Campus Cash, Cash, Visa or MasterCard.

You may only use one Meal Equivalency during each dinner (or brunch) time frame (hours subject to change):

Dinner: Monday through Friday 4:30 to 9 p.m., Saturday and Sunday 5 to 9 p.m. / Brunch: Saturday and Sunday 10 a.m. to 2 p.m.

Retail Dining
Whether it is early morning or late at night, a campus dining location is open to serve you. Choose from an array of enticing menus. All locations have indoor and outdoor seating and free WiFi. For dining in most retail locations you may use Dining Dollars, Campus Cash, Cash, Visa or MasterCard. Current dining hours of operations are posted on the Auxiliary Services Hours page.

Retail dining locations that accept Meal Equivalencies:

Q5: How may I use my Dining Dollars?

Dining Dollars work just like cash and can be used at a variety of campus retail locations on many food and beverage items. Dining Dollars may not be used to purchase: grocery items, bulk candy, non-food merchandise or alcohol.

Food & Beverages - Made In House to Order "Tu Go" / USD Branded Foods
Whole Fruits Fresh Vegetables
Grab & Go Sushi Snack Items
Fountain Beverages Bottled/Canned Beverages (1 liter in size or smaller) 2 items per transaction

Dining Dollars are accepted at:

Unlike Meals, unused Dining Dollars will roll over from the fall semester to the spring semester.

Dining Dollars expire at the end of the spring semester on the last day of undergraduate finals.

Students not participating in a Meal Plan in the spring semester will forfeit all remaining fall Dining Dollars at the conclusion of the fall semester and/or as soon as they cancel their Meal Plan.

Q6. Can I convert unused Meals or Dining Dollars to Campus Cash?

No. Unused Meals and/or Dining Dollars may not be converted to Campus Cash (or Cash, or Dining Dollars, or a credit) at any time. 


Q7: How may I use my Campus Cash?

Campus Cash is similar to a debit card. Money can be put on your Campus Cash account online at campuscash.sandiego.edu where you may set up a guest account so a parent can make a deposit; or in person at the Campus Card Services office.

Campus Cash may be used across campus at a variety of locations, including; all campus dining locations and vending machines, USD Torero Store, Health Center and several off-campus retailers. For a complete list of places that accept Campus Cash visit the Campus Card website.

Campus Cash is non-refundable. The only exception is if you are graduating, or withdrawing, from the university. Your Campus Cash will then expire 90 days after your graduation, or withdrawal, date. If you have a balance in your account you will need to go to the Campus Card office to request a refund within the 90-day time frame. For additional terms please visit the Campus Cash website.

Q8: What if I use all my Meals before the end of the semester?

If you run out of Meals, you may purchase a new Meal Plan, use Cash, or purchase Campus Cash or Dining Dollars any time throughout the year via the Meal Plan channel within the MySanDiego portal.

Add a Meal Plan and/or Dining Dollars to your card via the MySanDiego portal or at Campus Card Services UC-127. Add Campus Cash to your card at any time via the Campus Cash site.


Q9: What happens to my unused Meals at the end of the semester?

There are no refunds for unused Meals, and Meals do not carry over from semester to semester. In order to maintain the low Meal Plan cost, your unused Meals are forfeited at the end of each semester. Forecasted unused Meals are factored into the original cost of the Meal Plan. USD Dining has the lowest Meal Plan rates out of the majority of the university's peer schools.

Q10: May I use my friend's Meal Plan or let a friend use mine?

No, for your protection Meal Plans are non-transferable. The Meal Plan is only for the student to whom it was issued, and use by anyone else may result in a fine. Meal plans may not be resold, assigned, or transferred to anyone else under any condition.

Q11: Are there Guest Meals?

Guest Meals are complimentary and vary depending on which Meal Plan you have. See the chart above for number of guest meals per plan. Guest Meals may be redeemed at Pavilion Dining (dinner and brunch).

To use a Guest Meal, simply tell the cashier you would like to do so and when your card is swiped a Guest Meal will be deducted from your plan. Guest Meals have the same policies as regular Meals (they do not carry over from semester to semester, etc).

Q12: May I change or cancel my Meal Plan?

Increase a Plan:

All students may increase their Meal Plan at any time during the semester. Plans may be changed/ purchased via MySanDiego within My Torero Services.

Dining Dollars and Campus Cash may be purchased at any time during the semester.

Students who are eligible for a voluntary plan may purchase one at any time during the semester.

Once a plan is purchased for the year, that will be your plan for the fall and spring semesters. You will be automatically assigned the same Meal Plan that you have in the fall for the spring semester.

All Meal Plan changes, including cancellations, must be made online via MySanDiego during the first ten class days of the undergraduate semester. After that timeframe there will be no changes or cancellations allowed. (Required Meal Plans may not be canceled at any time.)

Deadlines to cancel or decrease a voluntary plan:

  • Fall semester deadline: 9/7/16
  • Spring semester deadline: 2/8/17

Q13: When are my Meal Plans active? May I use my Meal Plan during holiday breaks?

Meal Plans will be available when USD is in regular undergraduate session for the fall and spring semesters. Those who do not cancel their Meal Plan during the fall semester will automatically be assigned the same plan at the start of the spring semester.

  • The first meal of each semester, and following vacation breaks, will begin with dinner the night before the first day of undergraduate classes (8/30/16 fall and 1/25/17 spring).
    • Law School Students: Your meals will begin on the first day of Law School classes for the fall and spring semesters.
  • The last meal of each semester, and preceding vacation breaks, will be dinner the night before the last day of undergraduate exams (12/20/16 fall and 5/24/17 spring).
  • No Meal Plans will be accepted during Thanksgiving, Christmas, intersession, Easter or spring vacation breaks.

Q14: May I purchase a Meal Plan for intersession or summer session?

You may have a Meal Plan account for fall and spring semesters. There are no Meal Plan accounts for intersession or summer. You may use Cash, Campus Cash, Visa or MasterCard for purchasing food during these times.

Q15: What if I forget my Torero ID Card?

You must present your card every time you use the dining facilities. No exceptions.

  • Once a plan is purchased, a student's Torero Card- the official USD identification card- will be activated with applicable Meal Plan information and will serve as the Meal Plan card.
  • The Meal Plan is for the exclusive use of the cardholder.
  • A Meal Plan may not be resold, assigned, transferred, or used by anyone else under any condition. Use by anyone else may result in a fine.

Q16: What happens if I lose my Torero Card?

For your protection, if you lose your ID card you must report it within 24 hours to Campus Card Services. Contact their office by phone at (619) 260-5999, or x5999, report it in person at their office, or on their web page. If you do not report the loss of your card within 24 hours, you will be liable for any meals used and charges accrued, up until the time the card is reported missing. New ID cards may be purchased at Campus Card in UC-127.

Q17: If I need help or have any dining concerns, who do I contact?

For Meal Plan questions please contact Campus Card Services directly (619) 260-5999. For general dining inquiries or special requests:

  • Ask to speak to a dining manager or supervisor on duty.
  • Complete a comment card (via text or online). We value your opinion.

Q18: As a student, do I pay tax on food and beverage purchases?

If you show your official, valid, Torero ID Card to the cashier you will not be charged tax on food and non-carbonated beverage purchases.* Your ID Card must designate you as a current USD student.
*Subject to change based on State of California laws

Q19: What are the additional Campus Dining Policies?

Students shall be responsible for complying with all applicable Dining Services policies, including but not limited to the following:

  • Bring your ID card to every meal.
  • Do not take the dishes or utensils out of any dining area. Theft (of food, utensils, supplies or other university property) is strictly prohibited.
  • Bus your own dishes and be considerate of your neighbors.
  • Attempting to enter dining facilities other than at designated points is prohibited.
  • Throwing of any object within a dining facility is prohibited.
  • Appropriate attire, including shirts and shoes, must be worn in all dining locations including indoor and outdoor seating areas.

Violation of an applicable Dining Services policy will result in appropriate disciplinary action in a manner consistent with the Student Code of Rights and Responsibilities.  Where the circumstances warrant, a student's dining privileges may be revoked when a Dining Services policy is violated.  The student will not be entitled to a decrease or refund of any portion of the fee paid for the Meal Plan when the student's dining privileges are suspended or revoked.


Meal Plan questions should be directed to: Campus Card Services UC 127 (619) 260-5999 or ext. 5999

Contact Information

Dining Services
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-8880
dining@sandiego.edu

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