Cross-Cultural Competence & Intercultural Business Practice Certificate Program

 

Educational and Professional Impact:

Whether you have an interest in one course or the entire CCBP Certificate, this program will help you:

• Refrain from making etiquette & protocol errors
• Increase your ability to analyze how the diversity of culture in the United States, as well as the diversity of business practices from other parts of the world, impact your business
• Develop conflict resolution skills that assist in diffusing conflict that has some of its roots in the differences between two or more cultures
• Learn to service clients, patients, constituents and others whose cultural background is different than your own
• Be exposed to the specific etiquette and protocol considerations related to China, India, Mexico, and the Middle East (among other cultures)
• Create a global image through methods of public relations, corporate responsibility, marketing and advertising (including global product placement)
• Learn the basic construct for entrepreneurial advancement into multi-national business
• Improve your presentation skills across borders by understanding the ways American presenters are perceived abroad and ways to neutralize this effect and maximize effectiveness in the target culture
• Enhance your presentation skills in a multi-cultural or multi-national environment