It is very important that you use a browser that is validated by CE6 (WebCT/Blackboard) and configured to work with CE6. Follow the detailed instructions at: http://www.webct.com/tuneup link to
- confirm that your browser is validated
- set up your browser to enable java, javascript and cookies
- set up your browser to disable any pop-up blocker
- It is also very important that your computer is free of virus, adware and spyware.
CE6 is very still a buggy with different versions of browsers and we have several reports of problems either with Macs or PC users with IE6 or 7 or FireFox or Safari. You just need to be patient until we have a hotfix to resolve this intermittent issues.
If you encounter problem with one browser and you don't have time to fix the problem, just switch to another browser. Most of the time, the other browser will work.
* Windows XP Service Pack 2 Pop-up Blocker
CE6 uses pop-up technology to present materials. The Windows XP service pack 2 by default block pop-up windows in Internet Explorer. Click here to set the security settings and to see how to allow the CE6 pop-up windows in Internet Explorer.
In Internet Explorer, click on the Tools Menu and select Pop-up Blocker, then Pop-up Blocker Settings.
In the "Address of Web site to allow" field, enter webct.uri.edu and click the Add button. Click on Close.