Simon Croom

Simon Croom
Phone: (619) 260-2791
Office: Alcala Park West - Coronado 211

Professor of Supply Chain Management

  • PhD, University of Warwick (UK) in Strategic Management, Innovation and Supply Chain Management
  • MS, University of Warwick (UK), Management Science and Operational Research
  • BA, Lanchester Polytechnic, Coventry (UK), Honours Degree in Business Studies
  • PgDip Modern Historical and Political Studies

Simon Croom, professor of supply chain management, joined the University of San Diego School of Business in 2005 and was appointed executive director of Supply Chain Management Institute and academic director for the Master's in Supply Chain Management program. In this capacity, he oversaw the growth of supply chain management in the school, including the attainment of the first national rankings and recognition for the supply chain programs. He previously was a CIPS Research Fellow and Research Fellow in Australia (Curtin University).

He began his career as a buyer for Jaguar Cars in the United Kingdom, transitioning into senior supply chain management before starting his own retail businesses. After 10 years he sold his interests, returned to academia and completed his PhD in 1996.

Areas of Expertise

supply chain management, world class operations, strategic improvement, sustainable business strategies, social responsibility, e-learning, pedagogy, personality and organizational psychology


  • Distinguished University Professorship, 2014

Selected Publications

  • Croom, S., Betts, A. (2011) Developing a Forensic Approach to Process Improvement: The Relationship between Curriculum and Impact in Front Line Operator Education, Journal of Education for Business, 86(6), 1-6.
  • Ramsay, J., Croom, S. (2008) The impact of evolutionary and developmental metaphors on supply chain practice: a literature critique and pilot study, Journal of Purchasing and Supply Management, 14(3), 192-204.
  • Croom, S. (2007) Exploring the impact of a supplier portal on the buyer-supplier relationship. The case of Ferrari Auto’, Industrial Marketing Management , 36(7), 1010-1017.
  • Croom, S. (2005) The Impact of E- Business on Supply Chain Management:An Empirical Study of Key Developments, International Journal of Operations and Product Management, 25(2), 23 pages.
  • Croom, S., Giannakis, M. (2004) Towards the Development of a Supply Chain Management Paradigm: A Conceptual Framework, The Journal of Supply Chain Management, pp 27-37.

Editorial Positions

  • Supply Chain Strategies: Focusing on Risk Management and Sustainability
  • Situational Analysis: Evaluating and Benchmarking Strategic Capability using Stress Point Analyses
  • The Purchasing Function as a Service Provider: An Investigation of the Impact of Electronic Procuremet on Internal Service Quality
  • Examining the Contribution of Internal Customer Service to Improved e-Procurement Performance: A Case study Investigation
  • The Relationship between Curriculum and Impact in Management Education for Financial Service Operations
  • Best Practices in Sustainable Supply Chain Management: A Literature Review
  • Dimensions of Sustainability in Supply Chain Management Research: A Systematic Review
  • Sustainable Supply Chain Management – An exploration of current practice