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10th Anniversary Cohort!As we enter our tenth year of the Masters of Science in Executive Leadership program, we are very excited to start our tenth cohort. They will embark on this journey August 10, 2008. The application deadline has passed but if you know of any qualified or interested candidates, please send contact information to msel@sandiego.edu. Profile in Leadership: Gary Correia, CFO Taylor Guitars and Former President of Financial Executives Intl., San Diego ChapterGray Correia was an interesting and motivating guest speaker for our Finance and Accounting Course in June. He is currently the CFO of Taylor Guitars and gave a compelling presentation. Taylor Guitars is a world renown premier acoustic & electric guitar manufacturer with over $60 million in revenue, 500 employees and 200,000 square feet of manufacturing facilities in California & Mexico, with a North American market share of 40% for high end acoustic guitars. Most music enthusiasts are familiar with their products, but they may not know the individual leaders behind this expanding company. Please meet the CFO of Taylor Guitars, and former president of Financial Executives International San Diego, Gary Correia. His profile will inspire all those that read to become better leaders within their organizations. Voice of the Customer Best Practice: Spotlight on Sheri Espinoza, HD SupplySheri G. Espinoza is the Director of Customer Service at HD Supply. In her current role, Ms. Espinoza has developed and is responsible for the Voice of the Customer (VOC) Program which, in the mantra of continuous improvement, drives the operational strategy for the company. In August 2007, this program was selected by the Corporate Executive Board as an industry best practice for measuring customer satisfaction in a Business to Business environment. In addition, Ms. Espinoza runs the Special Orders department which produces $72 million in sales annually. This department spreads across various contact centers in the US. Leadership ResourcesChallenging Conversations: Transforming Conflict into Productivity Discovering Self and Others: Mastering Communicating and Interacting with Others
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University News: School of Business RankingFor the second year in a row, BusinessWeek magazine ranks the University of San Diego | |
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University of San Diego • Master of Science in Executive Leadership • (619) 260-4828 • MSEL@sandiego.edu | ||