Andrea Godfrey Flynn

Associate Professor of Marketing
Andrea Godfrey Flynn
(619) 260-2377
Office Location
Olin Hall 107
  • PhD, University of Texas at Austin, Marketing
  • MBA, Babson College, Marketing
  • BE, McGill University, Civil Engineering
Areas of Expertise

Selected Publications

  • Motivating Customers to Adhere to Expert Advice in Professional Services: A Medical Service Context, Journal of Service Research
  • Physician Counseling of Overweight Patients About Preventive Health Behaviors, American Journal of Preventive Medicine
  • Enough is Enough! The Fine Line in Executing Multichannel Relational Communication, Journal of Marketing
  • How Complementary and Substitution Effects Alter the Customer Satisfaction-Repurchase Link, Journal of Marketing


Andrea Godfrey Flynn is associate professor of marketing in the School of Business Administration at the University of San Diego, which she joined in 2012. She received her PhD in marketing from the University of Texas at Austin. Previously, she worked for several years in the consulting engineering industry. Her research interests involve applying empirical models of consumer purchasing behavior to guide customer management strategies in retailing and service settings. Her research has appeared in the Journal of Marketing, the Journal of the Academy of Marketing Science, Journal of Service Research and the American Journal of Preventive Medicine.